Good Practices and Innovations in Public Governance 2003-2011

Good Practices and InnovATIONS in Public Governance
• Develop a Risk Management Framework to reduce breaches in information
security in e-commerce transactions;
• Identify and make recommendations for policies to promote trust and reduce
fraud in e-commerce transactions;
• Enhance consumers’ and businesses’ confidence in e-commerce through seminars,
case studies and research.
The strategic goal of the Infocom Development Authority (IDA) is to promote a
vibrant and competitive Infocom industry in Singapore, one that attracts foreign
investment and sustains a long-term GDP growth through innovative Infocom technology
development.
IDA seeks to achieve these objectives as the national Infocom master planner and
developer, and the Government CIO:
• The Infocom Industry Champion: One of IDA’s key responsibilities is creating
a conducive, innovative, and competitive Infocom environment that is both
pro-consumer and pro-business. The IDA develops policies, standards, codes
of practices and advisory guidelines for the Infocom industry. One main objective
is to encourage effective competition in the telecommunications market in
Singapore. It monitors local and global Infocom market trends and regulatory
measures, while remaining technologically neutral, to ensure that Infocom
policies and regulatory frameworks remain effective and relevant in a dynamic
and rapidly changing world;
• The Infocom Master-Planner and Developer: Singapore has an international
reputation for the effective use of Infocom technology to drive economic
development and social growth. As part of the Infocom master-planning for
Singapore, IDA ensures that a robust national Infocom infrastructure is in
place to meet the needs of the government, businesses and people. Moving
forward with the iN2015 master-plan, IDA seeks to build the next generation
national Infocom infrastructure that combines complementary wired and wireless
networks. The wired broadband network or Next Generation National
Broadband Network (Next Gen NBN) will deliver ultra-high broadband symmetric
speeds of 1Gbps and above to all homes, offices and schools, while the
Wireless Broadband Network (WBN) will offer pervasive connectivity around
Singapore. IDA promotes the adoption of Infocom technology as a key enabler
to enhance Singapore’s economic competitiveness. It works with both public
and private organisations to spearhead the strategic use of Infocom, encouraging
innovation as well as research and development in emerging areas such as
digital media. IDA has an excellent track record for master planning Infocom
projects for the government. It also works with the industry to harness Infocom
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