Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance where users access the information they need, such as copies of administrative acts. SIGIPES data is grouped in three categories: profession and payments of petitioning clients, circulation of files for petitioning clients and information for the general public, such as vacancy notices. Finally, it is no longer necessary for clients to be physically present to get their files, promoting a maximum degree of transparency in government. For more information, please email: aquarium@spm.govt.cm 382
2004 Category 2: Australia Asia and the Pacific Australia 2004 Category 2 Winner Stronger Accountability and Professionalism in Financial and Personnel Management in Australian Public Service Australian Public Service Commission, Australia Description Modernizing the public service by creating an employment framework that enhances accountability and promotes excellence in the public sector. The Problem The major challenge of the government was to increase efficiency, transparency and effectiveness of the public service. The Solution The Australian Government embarked on a “major re-conceptualisation of the role of government”. New Public Management was the guiding theory adopted by the government to reinvent itself, especially in light of pressures exerted by the rapid pace of technological advances, as well as ensuing economic, social and political changes. National institutions were expected to be agile, flexible and innovative in order to accommodate these changes. Within this context, the Australian Public Service Commission took a leading role in a range of supportive initiatives to create a public service system that is robust and sustainable. Among its initiatives, it reinforced the devolution of authority enacted by previous administrations and emphasized the importance of accountability, capacity building and promotion of excellence in the public sector. In 1996, the Federal Government entrusted the Commission with the responsibility of promoting a public service employment framework that would engender public confidence in public administration. After an extensive review, in 1999, the Commission developed and implemented the Public Service Act, which provided for increased devolution and flexibility of APS agencies, balanced by accountability within a clearly defined set of shared APS Values and a Code of Conduct for all APS employees. The Public Service Act reinforced the devolution of authority brought about by previous financial and personnel management reforms and provided the flexibility and agility needed for a strongly performing public service. It also promoted stronger accountability and ensured continued professionalism and enhanced capacities. Each 383
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DESA MISSION STATEMENT The Departme
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2009 United Nations Public Service
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2009 Category 1: republic of Korea
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2009 Category 1: Sweden Europe and
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2009 Category 2: South Africa Afric
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2009 Category 2: Thailand Asia and
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2009 Category 2: Egypt Western Asia
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2009 Category 3: Republic of Korea
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Page 397 and 398: 2004 Category 1: Morocco Africa Mor
Page 399 and 400: 2004 Category 1: Canada Europe and
Page 401 and 402: 2004 Category 1: Brazil Latin Ameri
Page 403 and 404: 2004 Category 1: Brazil Many countr
Page 405: 2004 Category 2: Cameroon Africa Ca
Page 409 and 410: 2004 Category 2: Austria Europe and
Page 411 and 412: 2004 Category 2: Brazil Latin Ameri
Page 415 and 416: 2004 Category 3: South Africa Since
Page 417 and 418: 2004 Category 3: Malaysia NPC champ
Page 419 and 420: 2004 Category 4: Philippines Asia a
Page 423 and 424: 2003 Category 1: Singapore Asia and
Page 425 and 426: 2003 Category 1: Singapore technolo
Page 427 and 428: 2003 Category 1: Greece The agencie
Page 429 and 430: 2003 Category 1: Bolivia To underta
Page 433 and 434: 2003 Category 2: Spain period, the
Page 435 and 436: 2003 Category 2: MEXICO • Creatio
Page 437 and 438: 2003 Category 2: Egypt • Integrat
Page 439 and 440: 2003 Category 3: Zambia Africa Zamb
Page 441 and 442: 2003 Category 3: Republic of Korea
Page 443 and 444: 2003 Category 3: Canada Europe and
Page 445 and 446: 2003 Category 3: Italy Europe and N
Page 447 and 448: 2003 Category 3: Chile Latin Americ
Page 449: 2003 Category 3: Lebanon Western As
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The Impact of the UNPSA on InnovATI
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Lessons Learned on InnovATION in Go
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This publication provides an overvi
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