Good Practices and Innovations in Public Governance 2003-2011

Good Practices and InnovATIONS in Public Governance
from the general budget, 45% was foreign capital in the form of loans or grants, and
10% was paid by a national fund financed by surtaxes levied on the use of water by
urban population. 5% was contributed by users themselves. Although this may have
not seemed significant, it was crucial to create ownership among the users and it
guarantees sustainability of the initiative.
PAGER engaged rural communities by getting them to participate, thus conferring
the responsibility of operation and maintenance to the rural communes as primary
users of services. Community members were actively involved throughout the
process of establishing installations by expressing their needs and opinions on
technical proposals. These proposals were the result of a dialogue, which took
into consideration the circumstances, resources, and organisational capacities of
the rural communities.
The process gave local communities a sense of ownership and at the same time prepared
them to operate and maintain the installations autonomously. The latter is stipulated
in the contract agreed on between the community and the people on one side,
and the provider of the services and the State on the other. The contract also defines
the prerequisites that must be fulfilled, such as the establishment of an association of
users, and the collection and mobilization of financial resources before the actual
implementation of the project.
To ensure the sustainability and maintenance of the infrastructure, the government
has decided to involve the National Authority of Potable Water (Office national de l’eau
potable – ONEP) in managing the project.
For more information, please visit: www.matee.govt.ma
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