Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance Latin America and the Caribbean Mexico 2005 Category 2 Winner Secretaría de Agua Obra Pública e Infrastructura para el Desarrollo México Description Addressing the issue of water shortage by creating a government entity aimed at coordinating and monitoring the hydraulic policy in the state of Mexico. The Problem The State of Mexico is the most populated region of the country. A serious water shortage had become a critical issue due to the over-exploitation of its water-bearing strata. The Solution To address this crisis, and to coordinate and monitor the hydraulic policy of the State of Mexico, the “Secretaría de Agua, obra Pública e Infraestructura para el Desarrollo” was established. This initiative led to the development of the “Programa Hidraulico Integral del Estado,” which looks at the problem in a long term perspective and determines the approach towards water policy for the next 25 years. Up to date, the Secretariat has successfully increased and improved water supply to the population of the state of Mexico on a daily basis. The initiative has vastly improved the delivery of water and now serves 13.64 million people – with an emphasis on sustained service that is equitable and reliable. Due to the continued efforts of the Secretariat, an additional 1.9 million people have gained access to potable water; the quality of the water is guaranteed by 1,812 testing systems. In addition, the initiative has provided millions with the benefit of a new sewage system. The Integral Hydraulic Program of the State, the only one in Mexico, has created an innovative formula, which enabled the department to improve service delivery – accomplishing 217 public projects at the speed of one per week. They have also installed 961 kilometers of pipelines and constructed 151 systems for potable water. The programme has initiated the construction of a macro-circuit for the distribution of potable water, spanning the distance of 123.5 kilometers, and servicing 2.100 million citizens. A knowledgeable staff certified for hydraulic services works efficiently, and organizes awareness contests and exhibitions to educate students about water management. 362
Good Practices and InnovATIONS in Public Governance 2005 Category 3 Application of Information and Communication Technology in Government Region Country Winner Description Pg Asia and Singapore Online Application System for Using ICT to favor a positive business environment: 364 the Pacific Integrated Services (OASIS) the creation of an online platform Europe and North Am. Canada The Canadian Consumer Affairs Gateway (CCIG) Online source of inter-jurisdictional information to restore efficiency in the market place 366 Latin Am., Caribbean Mexico Government Unit of Electronics and Technological Information Enhancing transparency and accountability through technology 369 India Canada Morocco Spain Mexico Singapore Canada Mexico 363
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The Impact of the UNPSA on InnovATI
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Lessons Learned on InnovATION in Go
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This publication provides an overvi
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Good Practices and Innovations in Public Governance 2003-2011

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