Good Practices and Innovations in Public Governance 2003-2011
Good Practices and Innovations in Public Governance 2003-2011 Good Practices and Innovations in Public Governance 2003-2011
Good Practices and InnovATIONS in Public Governance 2005 Category 2 Improving the Delivery of Public Services Region Country Winner Description Pg Africa Morocco Autonomous Estab. of Exports Quality monitoring process of fruits & vegetables for 357 Control and Coord. (EACCE) export by decentralizing exports control Europe and North Am. Spain Public Employment Service of Castile and Leon A public employment service responsible for training and promoting employment 359 Latin Am., Caribbean Mexico Secretariat of Water, Public Work and Infrastructure Development Coordinating and monitoring the hydraulic policy to address water shortage 362 India Canada Morocco Spain Mexico 356
2005 Category 2: Morocco Africa Morocco 2005 Category 2 Winner Decentralization and expansion of the quality monitoring process for fruits and vegetables intended for export Autonomous Establishment of Exports Control and Coordination (EACCE), Morocco Description Quality monitoring process of fruits & vegetables for export by decentralizing exports control. The Problem In a hyper-competitive liberalized trade environment there was a strong need for companies involved in export from Morocco to reduce costs and delays of supplies, and enhance the competitiveness of domestic products. The Solution With the creation of the Etablissement autonome de contrôle et de coordination des exportations (EACCE) or the Autonomous Establishment for the Control and Coordination of Exports, in 1986-1987, the quality control of fruit and vegetables intended for export was confined to three regional centres in the port-cities of Casablanca, Agadir and Nador. 800,000 to 900,000 tons of perishable products, provided by almost 500 processing plants, were shipped to these centres. Products that did not meet the quality standards were either returned for re-processing at the plants, or simply rejected, with the rate of rejection varying between 10% and 50%. By 2002-2003, however, the number of regional centres had increased to 21 and the rejection rate had been cut to zero. The additional transaction costs had been completely eliminated with quality control of 100% of the exports taking place free-of charge at the location of the processing plants. With scientific support, a high tech network of laboratories and a reliable information system that provides detailed information on export of produce and related products, as well as trade regulation, the decentralized quality control system has managed to reduce costs and delays of supplies thus enhancing the competitiveness of domestic corporations. Recently, the European Union acknowledged that conformity with marketing standards applicable to fresh fruit and vegetables had been attained by granting EACCE the authority to perform checks prior to importing products to the European Community. 357
- Page 330 and 331: Good Practices and InnovATIONS in P
- Page 332 and 333: Good Practices and InnovATIONS in P
- Page 334 and 335: Good Practices and InnovATIONS in P
- Page 336 and 337: Good Practices and InnovATIONS in P
- Page 338 and 339: Good Practices and InnovATIONS in P
- Page 340 and 341: Good Practices and InnovATIONS in P
- Page 342 and 343: Good Practices and InnovATIONS in P
- Page 344 and 345: Good Practices and InnovATIONS in P
- Page 346 and 347: Good Practices and InnovATIONS in P
- Page 348 and 349: Good Practices and InnovATIONS in P
- Page 350 and 351: Good Practices and InnovATIONS in P
- Page 352 and 353: Good Practices and InnovATIONS in P
- Page 354 and 355: Good Practices and InnovATIONS in P
- Page 356 and 357: Good Practices and InnovATIONS in P
- Page 358 and 359: Good Practices and InnovATIONS in P
- Page 360 and 361: Good Practices and InnovATIONS in P
- Page 362 and 363: Good Practices and InnovATIONS in P
- Page 364 and 365: Good Practices and InnovATIONS in P
- Page 366 and 367: Good Practices and InnovATIONS in P
- Page 368 and 369: Good Practices and InnovATIONS in P
- Page 370 and 371: Good Practices and InnovATIONS in P
- Page 372 and 373: Good Practices and InnovATIONS in P
- Page 374 and 375: Good Practices and InnovATIONS in P
- Page 376 and 377: Good Practices and InnovATIONS in P
- Page 378 and 379: Good Practices and InnovATIONS in P
- Page 382 and 383: Good Practices and InnovATIONS in P
- Page 384 and 385: Good Practices and InnovATIONS in P
- Page 386 and 387: Good Practices and InnovATIONS in P
- Page 388 and 389: Good Practices and InnovATIONS in P
- Page 390 and 391: Good Practices and InnovATIONS in P
- Page 392 and 393: Good Practices and InnovATIONS in P
- Page 395 and 396: Good Practices and InnovATIONS in P
- Page 397 and 398: 2004 Category 1: Morocco Africa Mor
- Page 399 and 400: 2004 Category 1: Canada Europe and
- Page 401 and 402: 2004 Category 1: Brazil Latin Ameri
- Page 403 and 404: 2004 Category 1: Brazil Many countr
- Page 405 and 406: 2004 Category 2: Cameroon Africa Ca
- Page 407 and 408: 2004 Category 2: Australia Asia and
- Page 409 and 410: 2004 Category 2: Austria Europe and
- Page 411 and 412: 2004 Category 2: Brazil Latin Ameri
- Page 413 and 414: Good Practices and InnovATIONS in P
- Page 415 and 416: 2004 Category 3: South Africa Since
- Page 417 and 418: 2004 Category 3: Malaysia NPC champ
- Page 419 and 420: 2004 Category 4: Philippines Asia a
- Page 421 and 422: Good Practices and InnovATIONS in P
- Page 423 and 424: 2003 Category 1: Singapore Asia and
- Page 425 and 426: 2003 Category 1: Singapore technolo
- Page 427 and 428: 2003 Category 1: Greece The agencie
- Page 429 and 430: 2003 Category 1: Bolivia To underta
2005 Category 2: Morocco<br />
Africa<br />
Morocco<br />
2005 Category 2 W<strong>in</strong>ner<br />
Decentralization <strong>and</strong> expansion of the quality monitor<strong>in</strong>g<br />
process for fruits <strong>and</strong> vegetables <strong>in</strong>tended for export<br />
Autonomous Establishment of Exports Control <strong>and</strong><br />
Coord<strong>in</strong>ation (EACCE), Morocco<br />
Description<br />
Quality monitor<strong>in</strong>g process of fruits & vegetables for export by decentraliz<strong>in</strong>g<br />
exports control.<br />
The Problem<br />
In a hyper-competitive liberalized trade environment there was a strong need for<br />
companies <strong>in</strong>volved <strong>in</strong> export from Morocco to reduce costs <strong>and</strong> delays of supplies,<br />
<strong>and</strong> enhance the competitiveness of domestic products.<br />
The Solution<br />
With the creation of the Etablissement autonome de contrôle et de coord<strong>in</strong>ation des exportations<br />
(EACCE) or the Autonomous Establishment for the Control <strong>and</strong> Coord<strong>in</strong>ation<br />
of Exports, <strong>in</strong> 1986-1987, the quality control of fruit <strong>and</strong> vegetables <strong>in</strong>tended for<br />
export was conf<strong>in</strong>ed to three regional centres <strong>in</strong> the port-cities of Casablanca, Agadir<br />
<strong>and</strong> Nador. 800,000 to 900,000 tons of perishable products, provided by almost 500<br />
process<strong>in</strong>g plants, were shipped to these centres. Products that did not meet the quality<br />
st<strong>and</strong>ards were either returned for re-process<strong>in</strong>g at the plants, or simply rejected,<br />
with the rate of rejection vary<strong>in</strong>g between 10% <strong>and</strong> 50%.<br />
By 2002-<strong>2003</strong>, however, the number of regional centres had <strong>in</strong>creased to 21 <strong>and</strong> the<br />
rejection rate had been cut to zero. The additional transaction costs had been completely<br />
elim<strong>in</strong>ated with quality control of 100% of the exports tak<strong>in</strong>g place free-of<br />
charge at the location of the process<strong>in</strong>g plants.<br />
With scientific support, a high tech network of laboratories <strong>and</strong> a reliable <strong>in</strong>formation<br />
system that provides detailed <strong>in</strong>formation on export of produce <strong>and</strong> related products,<br />
as well as trade regulation, the decentralized quality control system has managed to<br />
reduce costs <strong>and</strong> delays of supplies thus enhanc<strong>in</strong>g the competitiveness of domestic<br />
corporations. Recently, the European Union acknowledged that conformity with<br />
market<strong>in</strong>g st<strong>and</strong>ards applicable to fresh fruit <strong>and</strong> vegetables had been atta<strong>in</strong>ed by<br />
grant<strong>in</strong>g EACCE the authority to perform checks prior to import<strong>in</strong>g products to the<br />
European Community.<br />
357