Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance 2005 Category 2 Improving the Delivery of Public Services Region Country Winner Description Pg Africa Morocco Autonomous Estab. of Exports Quality monitoring process of fruits & vegetables for 357 Control and Coord. (EACCE) export by decentralizing exports control Europe and North Am. Spain Public Employment Service of Castile and Leon A public employment service responsible for training and promoting employment 359 Latin Am., Caribbean Mexico Secretariat of Water, Public Work and Infrastructure Development Coordinating and monitoring the hydraulic policy to address water shortage 362 India Canada Morocco Spain Mexico 356
2005 Category 2: Morocco Africa Morocco 2005 Category 2 Winner Decentralization and expansion of the quality monitoring process for fruits and vegetables intended for export Autonomous Establishment of Exports Control and Coordination (EACCE), Morocco Description Quality monitoring process of fruits & vegetables for export by decentralizing exports control. The Problem In a hyper-competitive liberalized trade environment there was a strong need for companies involved in export from Morocco to reduce costs and delays of supplies, and enhance the competitiveness of domestic products. The Solution With the creation of the Etablissement autonome de contrôle et de coordination des exportations (EACCE) or the Autonomous Establishment for the Control and Coordination of Exports, in 1986-1987, the quality control of fruit and vegetables intended for export was confined to three regional centres in the port-cities of Casablanca, Agadir and Nador. 800,000 to 900,000 tons of perishable products, provided by almost 500 processing plants, were shipped to these centres. Products that did not meet the quality standards were either returned for re-processing at the plants, or simply rejected, with the rate of rejection varying between 10% and 50%. By 2002-2003, however, the number of regional centres had increased to 21 and the rejection rate had been cut to zero. The additional transaction costs had been completely eliminated with quality control of 100% of the exports taking place free-of charge at the location of the processing plants. With scientific support, a high tech network of laboratories and a reliable information system that provides detailed information on export of produce and related products, as well as trade regulation, the decentralized quality control system has managed to reduce costs and delays of supplies thus enhancing the competitiveness of domestic corporations. Recently, the European Union acknowledged that conformity with marketing standards applicable to fresh fruit and vegetables had been attained by granting EACCE the authority to perform checks prior to importing products to the European Community. 357
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The Impact of the UNPSA on InnovATI
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Lessons Learned on InnovATION in Go
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This publication provides an overvi
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Good Practices and Innovations in Public Governance 2003-2011

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