Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance 2005 Category 1 Improvement of Transparency, Accountability, and Responsiveness in Public Service Region Country Winner Description Pg Asia and India Citizen-Govt. Partnership: Creating networks of local groups to discuss problems 353 the Pacific Bhagidari. NCT, New Delhi with government representatives Europe and North Am. Canada The Vancouver Agreement, City of Vancouver Innovative partnerships between government agencies and NGOs at all governmental levels 354 India Canada 352
2005 Category 1: INDIA Asia and the Pacific India 2005 Category 1 Winner Citizen-Government Partnership: Bhagidari in New Delhi Bhagidari Cell Office of the Chief Minister Government of NCT of Delhi, India Description Involving people in the decision-making processes by creating networks of local groups to discuss policy issues with government representatives. The Problem The lack of public participation in formulating and/or evaluating government policies, which often results in administrative processes working in isolation and having little impact on citizens’ lives. The solution In 2000, the Government of the National Capital Territory of Delhi decided to involve all stakeholders in transforming Delhi into a world-class capital destination. Bhagidari, a citizen-government partnership with an innovative approach to governance was initiated. Through the Bhagidari Cell, networks of local groups such as Resident Welfare Associations, Market and Trade Associations, Industrial Associations and non-governmental organisations have emerged as new, collective decisionmaking actors. The initiative has grown from 20 citizen groups in 2000 to more than 1,600 citizen groups representing about three million people today. These networks discuss problems hampering effective delivery of civic services with government representatives, and then propose solutions to improve their general quality of life. As a result, communal plans of action pertaining to civic needs, such as water supply, sanitation, school system, power supply, urban transport, protection of the environment and security have been developed and implemented, leading to vast improvements in public services benefiting all citizens. For more information, please contact: Mrs Sheila Dikshit, Chief Minister secycm@hub.nic.in 353
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The Impact of the UNPSA on InnovATI
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Lessons Learned on InnovATION in Go
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This publication provides an overvi
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Good Practices and Innovations in Public Governance 2003-2011

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