Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance The participation in RIES is neither mandatory, nor the only option for casting a vote. The eligible voters can choose between voting online and via mail. The system gives an easy access to the handicapped, allowing them to cast their votes from anywhere without getting additional help. One of the benefits of RIES is its transparency: voters are able to check the processing of their votes; they can verify the tally process; non-eligible voters can also check the updated results of an election. RIES has proven to be highly effective. In 2004, a survey was conducted to collect feedback about the e-voting system; 79% of participants preferred casting their votes via the internet, while only 9% of voters favored the traditional ballot box voting system. One of the major factors contributing towards the success of RIES was the multidisciplinary character of the team, which was not only extremely dedicated, possessed the right legal and technical expertise, but was also flexible and open to new ideas. Any formal government election can adapt RIES with minimal expense and modification; its introduction proved beneficial for both the voters and the government officials as it enabled citizens to become participants in policy-making processes. It also aided the government to hold elections in a cost-effective, responsive, and transparent manner. 332
Good Practices and InnovATIONS in Public Governance 2006 Category 2 Improving the Delivery of Public Services Region Country Winner Description Pg Africa Zambia Masaiti District Health Mgmt. Making service delivery more efficient and responsive 334 Board, Copperbelt Province to the population’s health crisis needs Asia and the Pacific India Online Delivery of Land Records, Govt. of Karnataka Improving e-Government service delivery by serving on a “first-come-first-served” basis 336 Europe and North Am. Canada Domestic Violence Project, Manitoba Provincial Court Bringing justice to all citizens in an appropriate timely manner 337 Latin Am., Caribbean Brazil Self-Sustainable Sanitation Systems Programme Efficient providing water supply to the community of Bahia 339 Rwanda Singapore Netherlands Zambia India Canada Brazil 333
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2009 United Nations Public Service
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The Impact of the UNPSA on InnovATI
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Lessons Learned on InnovATION in Go
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This publication provides an overvi
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