Good Practices and Innovations in Public Governance 2003-2011
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Good Practices and Innovations in Public Governance 2003-2011

Good Practices and Innovations in Public Governance 2003-2011 Good Practices and Innovations in Public Governance 2003-2011

shubhambhuyat
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06.03.2014 Views

Good Practices and InnovATIONS in Public Governance 2006 Category 1 Improving Transparency, Accountability, and Responsiveness in the Public Service Region Country Winner Description Pg Africa Rwanda Assessment and Evaluation Providing equity in the educational system by 327 for Reconciliation, RNEC increasing transparency and accountability Asia and the Pacific Singapore Integrated Work Permit Online Services, Work Pass Division Meeting the business community needs by creating an online work permit system 329 Europe and North Am. Netherlands Rinjland Internet Election System, Rinjland District Deepening democracy by enabling free and transparent Internet elections (RIES) 331 Rwanda Singapore Netherlands 326

2006 Category 1: RWANDA Africa Rwanda 2006 Category 1 Winner Assessment and Evaluation for Reconciliation The Rwanda National Examinations Council (RNEC) Rwanda Description Bringing equity in the educational system by creating a national commission responsible for reforming the education system in the community. The Problem The Rwandan education system was riddled with corruption and discrimination based on religion, ethnicity, nepotism, and regionalism. The government faced the challenge to reduce injustice and corruption in the public service system, and bring equity to the community. The mission of the Rwandan government was to examine educational needs and introduce necessary changes to the education system. The Solution Before 1994, primary school results and records had never been disclosed. 85% of the entrants were selected based on their ethnic and regional quotas, 10% were selected by churches, and 5% were selected by the Minister of Education. Ethnic quotas were allocated based on a national population of 90% Hutu, 9% Tutsi, and only 1% Twa. The concept of respect for diversity was not integrated into the educational system. In 1998, the cabinet set up the Rwandan National Examinations Council (RNEC) as a special national commission to be responsible for test development, and the administration of examinations. The priorities and purposes of the RNEC were to ensure that individual candidates are given the rights to select schools or institutions that have appropriate educational standards. The RNEC is mandated by law to respond to public concerns and queries in an appropriate manner. By disclosing the information to the public, stakeholders gain satisfaction and acknowledge the RNEC’s accountability. In addition, the RNEC has a resident auditor who inspects whether the Council’s activities are undertaken as planned, and are within the budget. The RNEC has been collaborating with the National Unity and Reconciliation Commission (NURC), established after the Rwandan genocide of 1994, to promote national unity and recon- 327

<strong>Good</strong> <strong>Practices</strong> <strong>and</strong> InnovATIONS <strong>in</strong> <strong>Public</strong> <strong>Governance</strong><br />

2006 Category 1<br />

Improv<strong>in</strong>g Transparency, Accountability,<br />

<strong>and</strong> Responsiveness <strong>in</strong> the <strong>Public</strong> Service<br />

Region Country W<strong>in</strong>ner Description Pg<br />

Africa Rw<strong>and</strong>a Assessment <strong>and</strong> Evaluation Provid<strong>in</strong>g equity <strong>in</strong> the educational system by 327<br />

for Reconciliation, RNEC<br />

<strong>in</strong>creas<strong>in</strong>g transparency <strong>and</strong> accountability<br />

Asia <strong>and</strong><br />

the Pacific<br />

S<strong>in</strong>gapore<br />

Integrated Work Permit Onl<strong>in</strong>e<br />

Services, Work Pass Division<br />

Meet<strong>in</strong>g the bus<strong>in</strong>ess community needs by creat<strong>in</strong>g an<br />

onl<strong>in</strong>e work permit system<br />

329<br />

Europe <strong>and</strong><br />

North Am.<br />

Netherl<strong>and</strong>s<br />

R<strong>in</strong>jl<strong>and</strong> Internet Election<br />

System, R<strong>in</strong>jl<strong>and</strong> District<br />

Deepen<strong>in</strong>g democracy by enabl<strong>in</strong>g free <strong>and</strong><br />

transparent Internet elections (RIES)<br />

331<br />

Rw<strong>and</strong>a<br />

S<strong>in</strong>gapore<br />

Netherl<strong>and</strong>s<br />

326

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