Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance ter referendum and contingency plan, as well as majority elections and proportional elections with predefined party lists. For majority elections, the system not only accommodates a predefined list of candidates, it even allows for elections where all citizens are eligible to be elected, since the full electorate is stored in the system. Moreover, the system allows individual definition of the opening times of the electronic ballot boxes. Even the coding of the votes can be done by each community individually. The voting officers receive the decoding keys with all the passwords to decode the votes on voting day. To prevent citizens from casting their vote multiple times, several safety features have been installed, which are activated centrally or by the local authorities. The development of the Zurich e-voting system has cost a total amount of 2.5 million Swiss Francs and has annual reoccurring operational costs of 0.5 million Swiss Francs, which amounts to approximately 4 Swiss Francs per e-vote. The e-voting system for Internet voting and elections can be found at: evoting.zh.ch. A fully working emulation of the Zurich e-voting system for Internet and mobile phone elections and referenda can be tested at: evotingdemo.zh.ch The Zurich e-voting system has been successfully tested and applied for federal, local and organisational elections and referenda. It was first tested by the Zurich University board election in 2005, followed by a national referendum. The testing phase was concluded with a proportional election in April, 2006. Since then, e-voting Zurich is in use in three communities in the Canton Zurich; however, all 171 communities could be linked up instantly, as soon as the Swiss Government lifts the 10% electorate restriction for e-voting. Moreover, its service-oriented structure can accommodate any other Swiss canton, or any public and private organisation in the world whishing to employ e-voting. This world-wide unique solution to e-voting, which was developed in conjunction with Unisys, was awarded the prize for best software in 2005 by the Swiss ICT society. Its compelling features include flexible compliance with complex voting concepts, service-oriented modular structure allowing for flexible extensions, and remarkably high security standard. The broad range of integrated technologies promoted citizen involvement in public decision making processes, while the full integration of the digital system with the traditional ballot box system prevented the possibility of a digital divide among citizens. Clearly, some initial increase of participation in elections and referenda is due to the novelty of the system. However, it is expected that e-voting Zurich will contribute to a higher citizen involvement in public decision making issues. The Zurich e-voting system was awarded the Swiss ICT prize for best software in 2005. 324
Good Practices and InnovATIONS in Public Governance 2006 United Nations Public Service Awards Winners Category 1 Improving Transparency, Accountability, and Responsiveness in the Public Service pg 20 Rwanda Singapore Netherlands Category 2: Improving the Delivery of Public Services pg 20 Zambia India Canada Brazil Category 3: Application of Information and Communication Technology in Government pg 20 Australia Belgium UAE Category 4: Special Award in Innovation pg 20 Rep. of Korea 325
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The Impact of the UNPSA on InnovATI
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Lessons Learned on InnovATION in Go
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This publication provides an overvi
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Good Practices and Innovations in Public Governance 2003-2011

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