Good Practices and Innovations in Public Governance 2003-2011
Good Practices and Innovations in Public Governance 2003-2011 Good Practices and Innovations in Public Governance 2003-2011
Good Practices and InnovATIONS in Public Governance 2007 Category 1 Improving Transparency, Accountability, and Responsiveness in the Public Service Region Country Winner Description Pg Africa Kenya Performance Contracts Steering Emphasising results over process compliance by 285 Committee Secretariat introducing a performance-based contracting system Asia and the Pacific Australia State of the Service Report, Public Service Commission Enhancing public service performance and accountability through the State of Service Report 288 Asia and the Pacific India e-Procurement Project, Andhra Pradesh, Sitapur District (UP) Making public procurement more efficient and transparent with an accessible online portal 291 Asia and the Pacific Singapore Progress Package, Ministry of Finance, Ministry of Manpower Providing the disadvantaged resources and social benefits by integrating social security services 294 Europe and North Am. Austria Electronic law making processes (eLaw), Federal Chancellery Enhancing law-making process transparency and efficiency with a digital law-making system 297 Latin Am., Caribbean Chile ChileCompra, Ministry of Finance Making public procurement easier, less costly and more transparent 300 Western Asia Azerbaijan Extractive Industries Transparency Initiative Making the extractive industries more transparent and efficient 302 * 2007 finalists initiatives details are not covered in this publication Kenya Morocco* Australia India Rep. of Korea* Singapore Austria Slovenia* Chile Azerbaijan 284
2007 Category 1: Kenya Africa Kenya 2007 Category 1 Winner Performance Contracts Steering Committee Secretariat, Kenya Description Emphasising results over process compliance by introducing a performance-based contracting system in the public sector. Summary In Kenya, an extensive system of performance-based contracting has been put in place to ensure a style of public sector management that emphasizes results over process compliance fostering greater responsiveness and accountability of the civil service. The Problem Since independence, the performance of the Kenyan civil service has been deteriorating. This state of affairs resulted largely from a system of management in the public sector, which emphasized compliance with processes rather than results. Performance contracts were thus implemented to reverse this trend. Problems inhibiting the performance of government agencies are generally similar to those found in other countries and have been identified as follows: excessive control system, multiplicity of principals, frequent political interference, poor management, and outright mismanagement. Over time, the government has implemented different strategies to address these challenges. These strategies included: structural adjustment, privatization, commercialization, contracting out new budgeting and planning systems. Even with these strategies being implemented, performance of the civil service did not improve. Government subsequently changed course, and in the Economic Recovery Strategy (ERS) plan it was decided that performance contracting process be adopted as a management tool of public resources. The Solution In 2004, a set of pilot projects in sixteen state-owned enterprises was launched to implement a performance based contracting system in the public sector. A Performance Contract is an agreement between the government and a public agency, which establishes general goals for the agency, sets targets for measuring performance and provides incentives for achieving these targets. Kenya has implemented one of the most extensive systems of Performance Contracts (PCs). The scope, speed and mag- 285
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<strong>Good</strong> <strong>Practices</strong> <strong>and</strong> InnovATIONS <strong>in</strong> <strong>Public</strong> <strong>Governance</strong><br />
2007 Category 1<br />
Improv<strong>in</strong>g Transparency, Accountability,<br />
<strong>and</strong> Responsiveness <strong>in</strong> the <strong>Public</strong> Service<br />
Region Country W<strong>in</strong>ner Description Pg<br />
Africa Kenya Performance Contracts Steer<strong>in</strong>g Emphasis<strong>in</strong>g results over process compliance by 285<br />
Committee Secretariat<br />
<strong>in</strong>troduc<strong>in</strong>g a performance-based contract<strong>in</strong>g system<br />
Asia <strong>and</strong><br />
the Pacific<br />
Australia<br />
State of the Service Report,<br />
<strong>Public</strong> Service Commission<br />
Enhanc<strong>in</strong>g public service performance <strong>and</strong><br />
accountability through the State of Service Report<br />
288<br />
Asia <strong>and</strong><br />
the Pacific<br />
India<br />
e-Procurement Project, Andhra<br />
Pradesh, Sitapur District (UP)<br />
Mak<strong>in</strong>g public procurement more efficient <strong>and</strong><br />
transparent with an accessible onl<strong>in</strong>e portal<br />
291<br />
Asia <strong>and</strong><br />
the Pacific<br />
S<strong>in</strong>gapore<br />
Progress Package, M<strong>in</strong>istry of<br />
F<strong>in</strong>ance, M<strong>in</strong>istry of Manpower<br />
Provid<strong>in</strong>g the disadvantaged resources <strong>and</strong> social<br />
benefits by <strong>in</strong>tegrat<strong>in</strong>g social security services<br />
294<br />
Europe <strong>and</strong><br />
North Am.<br />
Austria<br />
Electronic law mak<strong>in</strong>g processes<br />
(eLaw), Federal Chancellery<br />
Enhanc<strong>in</strong>g law-mak<strong>in</strong>g process transparency <strong>and</strong><br />
efficiency with a digital law-mak<strong>in</strong>g system<br />
297<br />
Lat<strong>in</strong> Am.,<br />
Caribbean<br />
Chile<br />
ChileCompra,<br />
M<strong>in</strong>istry of F<strong>in</strong>ance<br />
Mak<strong>in</strong>g public procurement easier, less costly <strong>and</strong><br />
more transparent<br />
300<br />
Western<br />
Asia<br />
Azerbaijan<br />
Extractive Industries<br />
Transparency Initiative<br />
Mak<strong>in</strong>g the extractive <strong>in</strong>dustries more transparent<br />
<strong>and</strong> efficient<br />
302<br />
* 2007 f<strong>in</strong>alists <strong>in</strong>itiatives details are not covered <strong>in</strong> this publication<br />
Kenya<br />
Morocco*<br />
Australia<br />
India<br />
Rep. of Korea*<br />
S<strong>in</strong>gapore<br />
Austria<br />
Slovenia*<br />
Chile<br />
Azerbaijan<br />
284
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