Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance Box 2: How to Apply to the 2010 UNPSA Competition? Who is Eligible? • All public organisations/agencies at national and sub national levels; • All public/private partnerships and organisations performing out- sourced public service functions are eligible for nomination; and • Self-nominations are not accepted. How to Apply? • All application forms must be completed online at: www.unpan.org/unpsa • Only online nominations are accepted; • Nominations deadline is in the fall of each year. Please visit UNPAN’s site (www.unpan.org) for the exact date; and • Applications can be made in any of the United Nations’ six official languages: Arabic, Chinese, English, French, Russian, or Spanish. How are Winners Selected? • The Division for Public Administration and Development pre-selects the applications to create a short-list; • Short-listed candidates are asked to submit additional information, including a cover letter, letters of reference and supporting documentation (e.g., evaluation and audit reports, results of client surveys); and • The United Nations Committee of Experts on Public Administration (CEPA) (www.unpan.org/cepa.asp) advises the United Nations Secretary-General about the winners. 2
Genesis, Purpose and Scope of the United Nations Public Service Awards This chapter provides an overview of the rationale for establishing the United Nations Public Service Awards, and it outlines the objectives, the categories and criteria of its annual competition, and its selection process. 1. What is the United Nations Public Service Awards Programme? The United Nations Public Service Awards Programme is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and contributions of public service institutions to a more effective and responsive public administration in countries worldwide. Through an annual competition, the United Nations Public Service Awards Programme promotes the role, professionalism and visibility of public service. It encourages exemplary public service and recognizes that democracy and successful governance are built on a competent civil service. 2. Why was the United Nations Public Service Awards Programme Established? Governments from around the world are required to respond to increasingly complex demands from their citizens and significant changes in their global environments. At the national level, they are grappling with several difficult social and economic issues; including poverty eradication, unemployment, poor education systems; health epidemics (including HIV/AIDS and the avian influenza), and environmental degradation. At the same time, they are attempting to readjust their policies and skills to integrate effectively into the world economy. Overall, governments face three main challenges: • First, they must operate and provide more far-reaching and higher-quality services with reduced resources and limited operational capacities. That is to say, governments must use their resources and build capacities not only more effectively but also more creatively by, for example, enlisting the support of the private sector and civil society in service delivery. • Second, they must make public institutions more accountable, responsive, and effective by promoting a more citizen-oriented public administration. • Third, and most importantly, they must respond more adequately to citizens’ demands for greater participation. Although government still plays a central role in society, it is now widely recognized that civil society and the private sector also have an important role to play in this sphere. Citizens no longer perceive themselves as passive “consumers” of government services but as part of the solution to handle emerging issues more effectively. 3
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The Impact of the UNPSA on InnovATI
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This publication provides an overvi
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