Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance 2008 Category 1 Improving Transparency, Accountability, and Responsiveness in the Public Service Region Country Initiative Description Pg Africa Rwanda Ubudehe, Common Development Empowering people to alleviate poverty through 193 Fund, Rwanda participatory decision-making Asia and the Pacific India District Lokvani Society Sitapur, Sitapur District of Uttar Pradesh Redressing citizens’ grievances in rural areas through an online portal 201 Asia and the Pacific Singapore Home Ownership Programme, Housing and Dvlp. Board Fulfilling the aspirations of Singaporeans for home ownership through a public housing programme 207 Europe and North Am. United States Juvenile Delinquency and Family Violence Court, California Providing a comprehensive “youth-specific” criminal justice intervention 215 Latin Am., Caribbean Brazil Arts and Crafts School Project of Santana de Parnaíba, São Paulo Reducing juvenile delinquency and poverty by teaching disadvantaged youth restoration skills 222 Rwanda India Singapore United States Brazil 192
2008 Category 1: RWANDA Africa Rwanda 2008 Category 1 Winner Ubudehe, Common Development Fund, Rwanda Description Putting people at the centre of decision-making about poverty alleviation through the Ubudehe initiative in Rwanda. Summary Ubudehe is a socio-economic programme that empowers citizens at the community level in Rwanda to plan, use public resources, and implement poverty reduction projects like the construction of houses and roads. The Problem The 1994 genocide had shattered Rwanda to its core. The new government inherited a country characterized by a high number of dislocated and traumatized citizens who had lost trust in each other. The infrastructure, basic services and property had been destroyed. Whole families and communities were divided. Livestock were killed and crops had gone to waste. Hospitals and schools were ransacked or destroyed. Communal health centres were ruined. Stock of health supplies and basic drugs had been looted. Water supply lines were non-operational. Qualified staff had been killed or fled the country including most teachers. An estimated 250,000 women were widowed, at least 100,000 children were orphaned, lost, abducted or abandoned and an estimated 300,000 children killed. Over 500,000 women were victims of rape and violence. Over three million people had fled Rwanda and over One million people were killed in the genocide. Poverty levels were at their highest. The public administration was destroyed and faced with the challenge of rebuilding a nation comprising of victims, survivors, returnees and perpetrators of genocide. Citizens were apathetic and fearful of the State given their experience of the abusive powers the State had exercised in perpetuating genocide. This was the background to the Ubudehe initiative and indeed the whole country. Given such a context, the Ubudehe initiative sought to address key challenges: • How could citizen apathy towards government and towards their own problems be reduced? How could citizens take charge of their own lives and participate in the definition of their own problems by working hand in hand with others to solve these problems? How could citizenship be increased and local governance democratized even further? How do you introduce real participation that strengthens each citizen’s power to act and therefore build active Rwandan citizens? 193
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This publication provides an overvi
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Good Practices and Innovations in Public Governance 2003-2011

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