Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance 2009 Category 4 Advancing Knowledge Management in Government Region Country Initiative Description Pg Europe and Poland National School of Public Transforming public administration’s practices and 189 North Am. Administration (KSAP) culture by providing adequate responsive training Rep. of Korea Canada Sweden South Africa Zambia Thailand Slovenia Egypt Oman India Rep. of Korea Poland 188
2009 Category 4: Poland Europe and North America Poland 2009 Category 4 Winner National School of Public Administration (Krajowa Szkola Administracji Publicznej) Recipients on behalf of the institution H.E. Mr. Slawomir Brodzinski Minister and Head of the Civil Service Professor Jacek Czaputowicz Director of the National School of Public Administration (KSAP) Professor Ryszard Rapacki National School of Public Administration Summary By engaging all stakeholders in the definition of its education programmes’ content and format, and by promoting knowledge management through sharing of international good practices, the National School of Public Administration of Poland has had a massive-scale impact on the transformation of Polish public administration’s practices and culture. A total of approximately 26,000 civil servants have completed various courses offered by the School, and more than 1,300 specialized courses have been offered. The Problem In Poland, the discrepancy between the institutional and legal arrangements and the bureaucratic practices fell disappointingly short of civic and political expectations when it came to delivering adequate public services. The public administration was perceived as ineffective and inefficient. Moreover, the still authoritarian style of administration made its practices very often cumbersome to citizens. The Solution The National School of Public Administration (known in Poland as KSAP) was created in 1991 with the mission to provide adequate training to the Polish public civil servants. KSPA has been instrumental in knowledge sharing in the Polish Public Administration for its modernization as well as in training and popularizing values and attributes typical of effective, efficient, open, responsive, socially responsible, and transparent governance systems, among other things. 189
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This publication provides an overvi
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