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Good Practices and Innovations in Public Governance 2003-2011

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<strong>Good</strong> <strong>Practices</strong> <strong>and</strong> InnovATIONS <strong>in</strong> <strong>Public</strong> <strong>Governance</strong><br />

Africa<br />

Zambia<br />

2009 Category 2 W<strong>in</strong>ner<br />

Integrated Mobile Community Voluntary, Counsell<strong>in</strong>g <strong>and</strong><br />

Tra<strong>in</strong><strong>in</strong>g other Health Services, Itezhi Tezhi District Health Office<br />

Mr. George Kawatu<br />

Permanent Secretary, Management Development Division, Cab<strong>in</strong>et Office<br />

Dr. Velepi Mtonga<br />

Permanent Secretary, M<strong>in</strong>istry of Health<br />

Dr. Mulenga Rosemary Kasoma<br />

Director of Health, Itezhi Tezhi District Health Office<br />

Summary<br />

The Integrated Mobile Community Voluntary Counsell<strong>in</strong>g <strong>and</strong> Tra<strong>in</strong><strong>in</strong>g, <strong>and</strong> other<br />

Health Services <strong>in</strong>itiative developed by the Itezhi Tezhi District of Health Office <strong>in</strong><br />

Zambia provides the community with counsell<strong>in</strong>g, tra<strong>in</strong><strong>in</strong>g <strong>and</strong> a number of health<br />

services through a mobile cl<strong>in</strong>ic to improve the overall health of the community. This<br />

<strong>in</strong>itiative has resulted <strong>in</strong> a decrease of child mortality, improvement of maternal<br />

health <strong>and</strong> better treatment of HIV/AIDS patients, <strong>and</strong> an <strong>in</strong>crease <strong>in</strong> the number of<br />

potable water sources.<br />

The Problem<br />

Itezhi Tezhi is predom<strong>in</strong>antly a rural district with high illiteracy <strong>and</strong> poverty rates.<br />

The District is also prone to seasonal floods, particularly given its poor <strong>in</strong>frastructure<br />

<strong>in</strong> roads <strong>and</strong> communication networks. These conditions had <strong>in</strong>hibited access of citizens<br />

to the only First Level Hospital <strong>and</strong> eleven rural health centres, particularly<br />

dur<strong>in</strong>g the months of seasonal flood<strong>in</strong>g. As a result, utilization of health services by<br />

the community was very low with most <strong>in</strong>dicators fall<strong>in</strong>g below the national targets.<br />

The most affected segments of the population were pregnant women <strong>and</strong> children<br />

under five years of age.<br />

The Solution<br />

The Project of Integrated Mobile Community Voluntary Counsell<strong>in</strong>g <strong>and</strong> Tra<strong>in</strong><strong>in</strong>g<br />

<strong>and</strong> other Health Services, <strong>in</strong>clud<strong>in</strong>g five project outputs, <strong>in</strong>creased the number of<br />

Community Health Workers <strong>and</strong> Traditional Birth Attendants to provide mobile outreach<br />

programs <strong>in</strong> maternal <strong>and</strong> child health as well as voluntary counsell<strong>in</strong>g <strong>and</strong><br />

test<strong>in</strong>g for <strong>in</strong>fectious diseases. TBAs also act as a l<strong>in</strong>k between the pregnant mothers<br />

<strong>in</strong> the community <strong>and</strong> the health centre.<br />

180

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