Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance One other key to the sustainability of Lebanon’s new management approach is that the MoIM has regained public confidence in the government’s ability to administer elections with complete neutrality. The general public appreciates the systematic mechanisms used and the transparent policies adopted, so support should remain strong for continuing the new election practices. Lessons Learned Among the main lessons learned was the need to allocate more time to building the capacity of staff and to developing adequate employee incentive schemes. Addressing such matters would have resulted in less resistance to change and encouraged staff to get on board faster. Another important lesson was the need to identify ways of transferring the knowledge of external stakeholders to ministerial staff more quickly. Because of the tight time frame for implementing election reforms, staff was not always able to fully comprehend and integrate the new mechanisms that the external experts brought into the Ministry’s usual processes. Last but not least, utilizing technology in administering elections has shed light on the Ministry’s limitations in fully exploiting technology. This limitation stems mainly from the absence of a specific department responsible for promulgating the use of modern technology and integrating it into the daily work routines of the staff. On most occasions, the incorporation of technology in the election preparation and implementation processes was initiated unsystematically by staffers. Contact Information Mr. Fadi Abilmona Project Officer Lebanese Ministry of Interior and Municipalities Beirut Lebanon Tel: 009613 283187 Fax: 009611 751601 E-mail: fadi.abilmona@gmail.com 154
Good Practices and InnovATIONS in Public Governance 2010 Category 4 Advancing Knowledge Management in Government Region Country Initiative Description Pg Asia and the Pacific Australia Knowledge Network A public-private knowledge network enabling the National Blood Authority to deliver a safe, affordable and secure supply of blood products for all citizens and better value for the government. 156 Asia and the Pacific Rep. of Korea Western Asia Japan Innovation Saga Project This is a public-private research and development effort to harness the latest technologies and know-how available in the private sector in order to meet new demands on the public sector. India Germany Albania Bahrain Saudi Arabia Oman Al-Shifa: An e-Health System A comprehensive health-care informationmanagement system designed to maintain an audit trail of patients’ medical histories. 161 165 Western Asia Bahrain National Enterprise Architecture Framework An initiative to study the public sector’s existing information technology environment and strategize appropriate solutions for expansion and improvement. 168 Tunisia Tanzania Australia Rep. of Korea Canada Italy Saudi Arabia Oman Japan Australia Italy Brazil Lebanon Australia Japan Oman Bahrain 155
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