Good Practices and Innovations in Public Governance 2003-2011
Good Practices and Innovations in Public Governance 2003-2011 Good Practices and Innovations in Public Governance 2003-2011
Good Practices and InnovATIONS in Public Governance A second strategy is to minimize the number of dropouts from the programmes by closely monitoring all participants and providing them with support services. Through business arrangements with private organisations and Seoul City agencies, the programme participants can receive services ranging from counselling to job placement. The individualized attention and availability of support encourages the participants to stay in the programme. A third strategy is to increase the potential for self-reliance by helping participants develop human and social assets as well as financial assets. In this context, the programme participants are provided with financial education, financial counselling and life planning services in order to nurture a habit of reasonable spending and savings and investment. In addition, the project has actively supported the creation of an online community for the participants, which in turn has led to voluntary offline gatherings and collaborative human networks. Such online and offline gatherings have made a positive contribution to information sharing and continuous participation in the programmes. The success of Hope-Plus and Ggum-Na-Rae Savings is evident from a number of indicators: • Of 10,077 participants who started in 2009; a total of 9,931 still remained in the programmes as of April 30, 2010. That translates into a remarkably high retention rate of 98.7 percent. • The combined savings of programme participants reached 9.327 billion won (US$8.403 million) in November 2009. • In a December 2009 survey of 462 Hope-Plus Savings account holders, 98 percent of the respondents said that the programme encouraged them to be self-reliant. Another 92.9 percent said the programme was helpful to their family finances, 87.4 percent were satisfied with the financial-skills training, 80.8 percent felt enhancement in quality of life and 71.4 percent reported improvement in family relationships. • Qualitative surveys of 98 families involved in the pilot found that their attitudes about their lives improved as they moved through the programme phases. At the initial stages, families were mostly worried and hopeful at the same time. In the middle phases, they looked back and reflected on their past, made habitual saving a part of their lives, developed clearer goals and formed positive attitudes and stronger family bonds. At the final stages, they felt a sense of achievement and planned to continue saving even after completing the programme. • The Hope-Plus Savings Account programme has inspired central government agencies such as the Ministry of Health and Welfare and the Ministry of Gender Equality and Family, as well as a large number of local governments, to consider similar initiatives. 116
2010 Category 2: Republic of Korea Replicability and Sustainability Sustaining and expanding the Hope-Plus and Ggum-Na-Rae Savings project depends in part on having adequate financing. Therefore, it is necessary to identify a stable source of financial resources by forging an alliance with private fund-raisers who share an understanding of the purpose of the project. In particular, efforts should be made to establish cooperative relations with the philanthropic arms of large companies or religious organisations to obtain financial support in the mid- to long term. It is also necessary to raise awareness of poverty across society and to actively utilize charitable resources within the community. Aside from financial assistance, various educational and cultural or welfare services that help develop a sense of economy, vocational skills and child care capacity should be provided in a comprehensive manner. In addition, it is also necessary to prepare follow-up self-support programmes that can be adopted after participants complete the savings programme. When a local government carries out this project with the focus on these issues, the synergistic effects will be maximized. In terms of regulatory sustainability, it is necessary to enact laws supporting asset creation for the poor so that the project can be implemented in a stable manner. Under the current system, the poor instantly lose their eligibility for welfare benefits from the NBLS once their assets exceed the minimum subsistence level. Therefore, it is likely that those who are close to the minimum subsistence level will refrain from joining the project. For this reason, it is important to make reforms so that the poor can maintain their benefits eligibility for a certain period while receiving longterm assistance with self-reliance. As Seoul City pushes forward with the Hope-Plus and Ggum-Na-Rae Savings programmes, other efforts to promote individual development accounts (IDAs) are also under way. In October 2009, a government-led IDA pilot project began to recruit participants in four metropolitan cities or provinces (Gyeonggi, Incheon, Busan and Jeonbuk). The project supports low-income families where the head of the household is under the age of 34. In addition, the Korean government launched the Hope Building Savings Account programme in 2008, targeting 180,000 people nationwide. To encourage NBLS recipients to work, the programme allocates up to 300,000 won (about $270) to those who earn more than 70 percent of the minimum subsistence costs. Half of the expenses are supported from the central and local governments, and the remainder is covered by private sponsorship. The accumulated funds are given to participants only after they get de-listed from NBLS. Meanwhile, many local governments (Changwon City, Namyangju City, Pyongtaek City, Dalseo District of Daegu City, etc.) are also implementing initiatives modeled after the Hope Dream project. 117
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2010 Category 2: Republic of Korea<br />
Replicability <strong>and</strong> Susta<strong>in</strong>ability<br />
Susta<strong>in</strong><strong>in</strong>g <strong>and</strong> exp<strong>and</strong><strong>in</strong>g the Hope-Plus <strong>and</strong> Ggum-Na-Rae Sav<strong>in</strong>gs project depends<br />
<strong>in</strong> part on hav<strong>in</strong>g adequate f<strong>in</strong>anc<strong>in</strong>g. Therefore, it is necessary to identify a stable<br />
source of f<strong>in</strong>ancial resources by forg<strong>in</strong>g an alliance with private fund-raisers who<br />
share an underst<strong>and</strong><strong>in</strong>g of the purpose of the project. In particular, efforts should be<br />
made to establish cooperative relations with the philanthropic arms of large companies<br />
or religious organisations to obta<strong>in</strong> f<strong>in</strong>ancial support <strong>in</strong> the mid- to long term.<br />
It is also necessary to raise awareness of poverty across society <strong>and</strong> to actively utilize<br />
charitable resources with<strong>in</strong> the community. Aside from f<strong>in</strong>ancial assistance, various<br />
educational <strong>and</strong> cultural or welfare services that help develop a sense of economy,<br />
vocational skills <strong>and</strong> child care capacity should be provided <strong>in</strong> a comprehensive manner.<br />
In addition, it is also necessary to prepare follow-up self-support programmes<br />
that can be adopted after participants complete the sav<strong>in</strong>gs programme. When a local<br />
government carries out this project with the focus on these issues, the synergistic effects<br />
will be maximized.<br />
In terms of regulatory susta<strong>in</strong>ability, it is necessary to enact laws support<strong>in</strong>g asset<br />
creation for the poor so that the project can be implemented <strong>in</strong> a stable manner. Under<br />
the current system, the poor <strong>in</strong>stantly lose their eligibility for welfare benefits<br />
from the NBLS once their assets exceed the m<strong>in</strong>imum subsistence level. Therefore,<br />
it is likely that those who are close to the m<strong>in</strong>imum subsistence level will refra<strong>in</strong><br />
from jo<strong>in</strong><strong>in</strong>g the project. For this reason, it is important to make reforms so that the<br />
poor can ma<strong>in</strong>ta<strong>in</strong> their benefits eligibility for a certa<strong>in</strong> period while receiv<strong>in</strong>g longterm<br />
assistance with self-reliance.<br />
As Seoul City pushes forward with the Hope-Plus <strong>and</strong> Ggum-Na-Rae Sav<strong>in</strong>gs programmes,<br />
other efforts to promote <strong>in</strong>dividual development accounts (IDAs) are also<br />
under way. In October 2009, a government-led IDA pilot project began to recruit<br />
participants <strong>in</strong> four metropolitan cities or prov<strong>in</strong>ces (Gyeonggi, Incheon, Busan <strong>and</strong><br />
Jeonbuk). The project supports low-<strong>in</strong>come families where the head of the household<br />
is under the age of 34. In addition, the Korean government launched the Hope<br />
Build<strong>in</strong>g Sav<strong>in</strong>gs Account programme <strong>in</strong> 2008, target<strong>in</strong>g 180,000 people nationwide.<br />
To encourage NBLS recipients to work, the programme allocates up to<br />
300,000 won (about $270) to those who earn more than 70 percent of the m<strong>in</strong>imum<br />
subsistence costs. Half of the expenses are supported from the central <strong>and</strong> local<br />
governments, <strong>and</strong> the rema<strong>in</strong>der is covered by private sponsorship. The accumulated<br />
funds are given to participants only after they get de-listed from NBLS. Meanwhile,<br />
many local governments (Changwon City, Namyangju City, Pyongtaek City,<br />
Dalseo District of Daegu City, etc.) are also implement<strong>in</strong>g <strong>in</strong>itiatives modeled after<br />
the Hope Dream project.<br />
117