Good Practices and Innovations in Public Governance 2003-2011
Good Practices and Innovations in Public Governance 2003-2011 Good Practices and Innovations in Public Governance 2003-2011
Good Practices and InnovATIONS in Public Governance UNPSA Winners 2003-2011 At a Glance by Year 2011 UNPSA Winners Category 1: Preventing and Combating Corruption in the Public Service Region Country Initiative Institution Pg Africa South 861 – Result Slip Scanning Project Electoral Commission of South Africa 21 Africa Asia and the Pacific Republic of Korea 938 – Migrant & Business Friendly Recruitment System Human Resources Development of Service of Korea 22 Asia and the Pacific Republic of Korea 993 – Open Tax Court for Citizen Seoul Metropolitan Government 23 Europe and North Am. Slovakia 1030 – Transparent Town Town Hall of Martin 24 Europe and North Am. Romania 867 – Cities without Corruption, Cities with Future Craiova Local Government 25 Latin Am. and the Caribbean Mexico 870 – Administrative simplification to improve the efficiency of the government Secretaria de la Funcion Publica 26 Western Asia Oman 871 – Central Recruiting System Ministry of Civil Service 27 Western Asia Egypt 927 – Government Procurement Portal General Authority for Government 28 Category 2: Improving the Delivery of Public Service Region Country Initiative Institution Pg Africa Tanzania 866 – Informal Settlements Regularization Implementation The Property and Business Formalization Program 30 Africa Tunisia 1069 – Integrated System to Improve Trade Processes Office de la Marine Marchande Et de Ports 31 Asia and the Pacific India 947 – Mission Convergence Samajik Suvidha Sangam 32 Asia and the Pacific Republic of Korea 1051 – 24-Hour E-Services for the Public Ministry of Public Administration and Security 33 Europe and North Am. Poland 867 – Cities without Corruption, Cities with Future Craiova Local Government 34 Europe and North Am. Netherlands 879 – Informal Pro-Active Approach Model Ministry of the Interior and Kingdom Relations 35 Latin Am. and the Caribbean Latin Am. and the Caribbean Western Asia Colombia 910 – Programa Alimentario MANA Departamento de Antioquia 36 Peru 972 – Programa Revalora Peru Programa Revalora Peru 37 Oman 878 – Electronic Education Portal Ministry of Education 38 Western Asia Saudi Arabia 960 – Accelerating access to eGovernment services to all citizens Ministry of Communications and Information Technology 39 xii
Good Practices and InnovATIONS in Public Governance 2011 UNPSA Winners (cont.) Category 3: Fostering participation in policy-making decisions through innovative mechanisms Region Country Initiative Institution Pg Asia and Republic 918 – Information Network Ministry of Public Administration and Security 41 the Pacific of Korea Village Project Asia and the Pacific Thailand 941 – Participatory Irrigation Managemen Royal Irrigation Department 42 Europe and North Am. Canada 1034 – Reconciliation with Aboriginal People Ministry of Aboriginal Affairs Ministry of Aboriginal Affairs 43 Europe and North Am. Portugal 1084 – Simplex Public Consultation and Simplex Idea Agency for the Public Services Reform 44 Latin Am. and the Caribbean Mexico 864 – Public Call to Identify the Most Useless Process Secretaria de la Funcion Publica 45 Category 4: Advancing Knowledge Management in Government Region Country Initiative Institution Pg Africa South 849 – Gauteng Integrated Gauteng Department of Agriculture 47 Africa Decision Support and Rural Development Asia and the Pacific Thailand 939 – Service Excellence Tax Office Revenue Department of Thailand 48 Asia and the Pacific Republic of Korea 905 – E-People System: People’s Anti-Corruption and Civil Rights Commission 49 Voice Knowledge Management Europe and North Am. Portugal 1091 – Common Knowledge Network Agency for the Public Services Reform 50 Latin Am. and the Caribbean Brazil 968 – Monitoring of Public Expenditure Office of the Comptroller General 51 Latin Am. and the Caribbean Dominica 1119 – Data Collection on Fish activities and Coastal Resources Management Institution: Fisheries Division 52 Western Asia Oman 875 – Transforming the Society through E-Oman Strategy Information Technology Authority 53 Western Asia United Arab Emirates 991 – Dubai Knowledge Management Program Dubai Executive Council – DGEP 54 Category 5: Promoting Gender-Responsive Delivery of Public Services Region Country Initiative Institution Pg Asia and india 1054 – Access to Justice for Victims Swanchetan Society for Mental Health 56 the Pacific of Sexual Atrocities Women Asia and the Pacific Republic of Korea 943 – Self-Empowerment Program for Runway Teenage Women Seoul Metropolitan Governmen 57 Asia and the Pacific Republic of Korea 1057 – Online Career Coaching Services Gyeonggi Women’s Development Centre 58 Western Asia Egypt 932 – Women Health Outreach Program Ministry of Health 59 Western Asia Oman 872 – National Associates for Cancer Awareness Mobile Mammography Unit 60 xiii
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<strong>Good</strong> <strong>Practices</strong> <strong>and</strong> InnovATIONS <strong>in</strong> <strong>Public</strong> <strong>Governance</strong><br />
UNPSA W<strong>in</strong>ners <strong>2003</strong>-<strong>2011</strong> At a Glance by Year<br />
<strong>2011</strong> UNPSA W<strong>in</strong>ners<br />
Category 1: Prevent<strong>in</strong>g <strong>and</strong> Combat<strong>in</strong>g Corruption <strong>in</strong> the <strong>Public</strong> Service<br />
Region Country Initiative Institution Pg<br />
Africa South 861 – Result Slip Scann<strong>in</strong>g Project Electoral Commission of South Africa 21<br />
Africa<br />
Asia <strong>and</strong><br />
the Pacific<br />
Republic<br />
of Korea<br />
938 – Migrant & Bus<strong>in</strong>ess Friendly<br />
Recruitment System<br />
Human Resources Development of Service of Korea 22<br />
Asia <strong>and</strong><br />
the Pacific<br />
Republic<br />
of Korea<br />
993 – Open Tax Court for Citizen Seoul Metropolitan Government 23<br />
Europe <strong>and</strong><br />
North Am.<br />
Slovakia 1030 – Transparent Town Town Hall of Mart<strong>in</strong> 24<br />
Europe <strong>and</strong><br />
North Am.<br />
Romania<br />
867 – Cities without Corruption,<br />
Cities with Future<br />
Craiova Local Government 25<br />
Lat<strong>in</strong> Am.<br />
<strong>and</strong> the<br />
Caribbean<br />
Mexico<br />
870 – Adm<strong>in</strong>istrative simplification<br />
to improve the efficiency of<br />
the government<br />
Secretaria de la Funcion <strong>Public</strong>a 26<br />
Western<br />
Asia<br />
Oman 871 – Central Recruit<strong>in</strong>g System M<strong>in</strong>istry of Civil Service 27<br />
Western<br />
Asia<br />
Egypt<br />
927 – Government Procurement<br />
Portal<br />
General Authority for Government 28<br />
Category 2: Improv<strong>in</strong>g the Delivery of <strong>Public</strong> Service<br />
Region Country Initiative Institution Pg<br />
Africa Tanzania 866 – Informal Settlements<br />
Regularization<br />
Implementation<br />
The Property <strong>and</strong> Bus<strong>in</strong>ess Formalization Program 30<br />
Africa Tunisia 1069 – Integrated System to<br />
Improve Trade Processes<br />
Office de la Mar<strong>in</strong>e March<strong>and</strong>e Et de Ports 31<br />
Asia <strong>and</strong><br />
the Pacific<br />
India 947 – Mission Convergence Samajik Suvidha Sangam 32<br />
Asia <strong>and</strong><br />
the Pacific<br />
Republic<br />
of Korea<br />
1051 – 24-Hour E-Services for<br />
the <strong>Public</strong><br />
M<strong>in</strong>istry of <strong>Public</strong> Adm<strong>in</strong>istration <strong>and</strong> Security 33<br />
Europe <strong>and</strong><br />
North Am.<br />
Pol<strong>and</strong><br />
867 – Cities without Corruption,<br />
Cities with Future<br />
Craiova Local Government 34<br />
Europe <strong>and</strong><br />
North Am.<br />
Netherl<strong>and</strong>s<br />
879 – Informal Pro-Active<br />
Approach Model<br />
M<strong>in</strong>istry of the Interior <strong>and</strong> K<strong>in</strong>gdom Relations 35<br />
Lat<strong>in</strong> Am.<br />
<strong>and</strong> the<br />
Caribbean<br />
Lat<strong>in</strong> Am.<br />
<strong>and</strong> the<br />
Caribbean<br />
Western<br />
Asia<br />
Colombia 910 – Programa Alimentario MANA Departamento de Antioquia 36<br />
Peru 972 – Programa Revalora Peru Programa Revalora Peru 37<br />
Oman 878 – Electronic Education Portal M<strong>in</strong>istry of Education 38<br />
Western<br />
Asia<br />
Saudi<br />
Arabia<br />
960 – Accelerat<strong>in</strong>g access to<br />
eGovernment services to<br />
all citizens<br />
M<strong>in</strong>istry of Communications <strong>and</strong><br />
Information Technology<br />
39<br />
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