Good Practices and Innovations in Public Governance 2003-2011

Good Practices and Innovations in Public Governance 2003-2011 Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance actions, the SaudiEDI initiative has set a precedent for similar e-government projects in Saudi Arabia and across the region. Contact Information Mr. Salman Alsubaie Senior Business Development Executive, Public Investment Fund Diplomatic Quarter Kennedy Whole, Building No. 245S, 2nd Floor P.O. Box 221630 Riyadh, 11311 Saudi Arabia Tel: +966 1 480 7805 Fax: + 966 1 482 0602 94

Good Practices and InnovATIONS in Public Governance 2010 Category 2 Improving the Delivery of Public Services Region Country Initiative Description Pg Africa Tunisia Madania Civil Status System A centralized database for civil-status records, allowing municipalities all over Tunisia to share information, and facilitating citizens’ access to their personal data. 96 Africa Tanzania Property and Business Formalisation Programme (MKURABITA) A community-empowering initiative to legalize property ownership in the informal sector to facilitate the participation of the marginalized majority in the national economy. 99 Asia and the Pacific Australia Building Resources in Democracy, Governance and Elections (BRIDGE) A professional-development curriculum for election officials, providing insights into the principles, skills and challenges involved in conducting well-run elections. 105 Asia and the Pacific Republic of Korea “Hope–Plus” and Ggum-Na-Rae Savings Accounts A project to assist poor working families acquire savings and become more goal-oriented, as a means of lifting themselves out of poverty. 113 Europe and North Am. Canada Ensuring Fiscal Equity: Wealth Indicators A project to encourage compliance with Québec’s income tax and consumption tax laws by systematically identifying tax evaders. 119 Europe and North Am. Italy INPS Mobile Counter for Disabled and Elderly People An initiative to make the services of the National Institute for Social Security more accessible to Romans who face serious difficulties visiting the agency’s offices. 123 Western Asia Saudi Arabia Development of e-Education Improving delivery of pedagogical university services in response to increased demand. 127 Western Asia Rep. of Korea Oman India Manpower IT Enabled Service Centre Germany Albania The Ministry of Manpower in Oman has established an electronic manpower registration system (Sanad centres), operated by young Omanis, to provide a number of services to promote employment, by allowing for a more efficient Bahrain Saudi Arabia application processing method. 130 Tunisia Tanzania Australia Rep. of Korea Canada Italy Saudi Arabia Oman 95

<strong>Good</strong> <strong>Practices</strong> <strong>and</strong> InnovATIONS <strong>in</strong> <strong>Public</strong> <strong>Governance</strong><br />

actions, the SaudiEDI <strong>in</strong>itiative has set a precedent for similar e-government projects<br />

<strong>in</strong> Saudi Arabia <strong>and</strong> across the region.<br />

Contact Information<br />

Mr. Salman Alsubaie<br />

Senior Bus<strong>in</strong>ess Development Executive, <strong>Public</strong> Investment Fund<br />

Diplomatic Quarter Kennedy Whole, Build<strong>in</strong>g No. 245S, 2nd Floor<br />

P.O. Box 221630<br />

Riyadh, 11311<br />

Saudi Arabia<br />

Tel: +966 1 480 7805<br />

Fax: + 966 1 482 0602<br />

94

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