Vocollect VoiceLink and VoiceDirect Brochure - Intermec

BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE
The Vocollect Voice Integration Platform
Integration Web Services
Allows external systems to
rapidly interact with all voice
applications.
Data Persistence Layer
The holding tank that
manages the interaction
between users and the
data.
Business Logic Layer
Provides all of the functional
interaction between users
and the database; the IP of
each application.
Presentation Layer
Provides interaction through
a browser.
Save Time, Money, and Aggravation
VoiceLink is the result of over 25 years of experience in thousands of voice applications on six continents. Embedded standard
configurations for all DC applications offer more than 400,000 configuration options that allow you to uniquely alter the process
performance of your voice implementation without the need for developing any code.
These configuration settings have been tested, supported, and verified to give you maximum flexibility. The above graphic illustrates
how the Vocollect Voice Integration Platform architecture has been structured to support the integration of VoiceLink and future
Vocollect Voice offerings.
VoiceLink helps you accelerate deployment planning with your IT group. That saves you precious time that could be better spent on
running your business and planning for the future. IT experts are quick to support applications like VoiceLink, because they minimize
support complexities and the costs associated with managing disparate systems. In addition, the ease of integration and configuration
with VoiceLink through the Vocollect Voice Integration Platform will help avoid some of the painful pitfalls associated with custom
development, such as cost overruns, wasted time, and function shortfalls.
Meeting Your Needs Today and in the Future
The growing mandate to embrace only those applications that fit into an enterprise-wide IT strategy requires more than just
delivery of superior operational functionality and performance. Today’s voice applications must be held to a higher standard – one
where the architecture upon which they are built keeps pace with evolving needs and expectations, both now and in the future.
The Vocollect Voice Integration Platform meets this higher standard, seamlessly integrating with existing IT infrastructures today,
and it represents a technology that extends the life of voice systems as an IT infrastructure evolves, making future upgrades easy and
straightforward.
As the market and innovation leader in voice, Vocollect will continue to provide value-driven applications that exceed customer
expectations for strategic benefit, ROI, and exceptional product performance and reliability.
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