Fall - InsideOutdoor Magazine
Fall - InsideOutdoor Magazine
Fall - InsideOutdoor Magazine
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Back Office<br />
Top Sources of Shrink<br />
Employee theft of merchandise in stores<br />
Customers stealing merchandise<br />
Employee theft of cash<br />
(voids, post-voids, etc)<br />
Paper shrink<br />
(missed markdowns, incorrect PO)<br />
Source: RSR Research<br />
site, www.TheftStopper.com. It will be sent to you<br />
promptly via email with complete instructions for<br />
Comparison administration. of Heat Once Transfer, the Gas theft vs. questionnaires Fiber Insulation are<br />
completed, you can overnight them to a professional<br />
investigator for analysis. A detailed report with results<br />
6 for each employee is emailed back to you within<br />
Fiber Insulations<br />
two business days, depending upon the number of<br />
Ar<br />
5 questionnaires to be analyzed.<br />
Kr Klymit gases<br />
The theft investigation report divides the<br />
Xe<br />
4 suspects into two groups: employees * who might<br />
have committed the theft or employees who almost<br />
3 certainly did not commit the theft. Next, the report<br />
determines which employees are qualified to take<br />
2 polygraph examinations in compliance with federal<br />
* polygraph law – the Employee Polygraph Protection<br />
1 Act of 1988 (EPPA). Finally, the report ranks the<br />
*<br />
employees qualified for polygraph * tests in order of<br />
The thicker the insulation, the less heat is lost<br />
*<br />
0 the likelihood that each committed the theft. This<br />
enables you to ask your most likely suspect(s) to take<br />
2.5 4.5 6.5 8.5 10.5 12.5 14.5<br />
the polygraph test first. Thickness (mm)<br />
The investigator will also prepare the required<br />
Source: Klymit<br />
forms for you to submit to your polygraph-qualified<br />
employees for their signatures. The forms explain<br />
to the employees why they qualify as “reasonable<br />
suspects” to take polygraph examinations and their<br />
right to refuse polygraph examinations. The forms<br />
also explain your legal right as an employer to fire<br />
them if they refuse to take the polygraph test or they<br />
take the test and “flunk” it.<br />
Heat Transfer (W)<br />
Fraudelent returns<br />
Organized crime rings<br />
Register under-rings (sweethearting)<br />
Employee theft of<br />
merchandise in distribution<br />
Lost or stolen shipments<br />
Fraudulent credit card transactions<br />
Saleable merchandise used as supplies<br />
Fraudulent check transactions<br />
0% 10% 20% 30% 40% 50% 60% 70% 80%<br />
Typically, innocent employees<br />
agree to take the polygraph<br />
examination, pass it,<br />
Information<br />
are thanked<br />
Sources: Outdoor ve<br />
for their cooperation<br />
Fitness<br />
and return<br />
Consumers<br />
to<br />
work. Guilty employees usually quit<br />
57%<br />
their jobs on the spot 60after<br />
saying<br />
50%<br />
Fitn<br />
something like, “Since you don’t<br />
50<br />
trust me, I quit!” Sometimes the<br />
Out<br />
perpetrator will confess, 40 hoping 33%<br />
you will give him a second<br />
30<br />
chance<br />
25%<br />
or a neutral reference he can use to<br />
16%<br />
obtain another job. 20<br />
13<br />
Employee theft 10 investigation<br />
questionnaires identify the<br />
guilty employee(s) more 0 than Web sites 80 TV shows Product<br />
review sites<br />
percent of the time. When used<br />
together with polygraph testing,<br />
Source: Hanson Dodge Creative<br />
the success rate in identifying<br />
employee theft perpetrators is<br />
better than 95 percent.<br />
Theft investigation questionnaires<br />
can provide you with other<br />
benefits, as well. Once the questionnaires are<br />
administered, employee theft usually stops cold.<br />
Innocent suspects are quickly exonerated and<br />
returned to work. The thief can be identified quickly<br />
and verified by polygraph testing, if necessary. You<br />
will often identify the thief without polygraph testing.<br />
And once you catch an employee thief and remove<br />
him from your payroll, you establish a deterrent<br />
for other employees who might be thinking about<br />
stealing from you. The theft questionnaire method Card gamesof<br />
investigation is quick, effective, non-confrontational<br />
Pen and paper puzzles<br />
4<br />
and relatively inexpensive.<br />
Dice games<br />
25%<br />
Theft investigation questionnaires can help you<br />
solve almost every employee theft case you Checkers/chess experience<br />
18%<br />
and help you prevent employee theft from recurring. Scrabble<br />
16%<br />
For more information, visit www.TheftStopper.com Monopoly 14%<br />
or read Solving Employee Theft: New Insights, Backgammon New 8%<br />
Tactics, available on the Web site.<br />
0% 10% 20% 30% 40%<br />
James W. Bassett has been<br />
a professional theft investigator Source: KOA<br />
and polygraph examiner for more<br />
than 30 years. His book, Solving<br />
Employee Theft: New Insights, New<br />
Tactics is available from Booksurge.<br />
com, Amazon.com or the author<br />
himself. You can contact the author through his Web<br />
Percent Playing Games While Ca<br />
Transactional Emails Are Opened<br />
site, www.TheftStopper.com, or by calling him at<br />
(352) 277-6222.<br />
60%<br />
54%<br />
Transactional email<br />
<strong>Fall</strong> 2008 | 50% <strong>InsideOutdoor</strong> Typical | 47opt-in mess