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Role of Talent Management on Organızatıon Performance in ...

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The Special Issue <strong>on</strong> Social Science Research © Center for Promot<strong>in</strong>g Ideas, USA www.ijhssnet.com<br />

The talent pool is a group <str<strong>on</strong>g>of</str<strong>on</strong>g> employees with special traits and are source <str<strong>on</strong>g>of</str<strong>on</strong>g> future senior executives(Ballesteros et<br />

al ,2010).The sources <str<strong>on</strong>g>of</str<strong>on</strong>g> talented employees can be <strong>in</strong>ternal or external .The best way to create a talent pool is the<br />

<strong>in</strong>ternal sources s<strong>in</strong>ce the employees have already the knowledge <str<strong>on</strong>g>of</str<strong>on</strong>g> how bus<strong>in</strong>ess processes work and can be<br />

<strong>in</strong>corporated directly <strong>in</strong>to the new positi<strong>on</strong> and the morale <str<strong>on</strong>g>of</str<strong>on</strong>g> workforce uplifted (David et al 2007).However, if<br />

the organizati<strong>on</strong> want to <strong>in</strong>troduce radical changes or to renew the culture ,external sources are the best<br />

(Ballesteros et al ,2010). Employer brand<strong>in</strong>g <strong>in</strong>cludes development <str<strong>on</strong>g>of</str<strong>on</strong>g> an organizati<strong>on</strong>’s image, good enough to<br />

attract employees. In order to attract the best, organizati<strong>on</strong>al brand<strong>in</strong>g is a useful strategy, the organizati<strong>on</strong>s that<br />

manages its corporate brands effectively, ga<strong>in</strong>s advantage <strong>in</strong> the highly competitive global market place .Without<br />

the good brand image, it is difficult to attract the right talents (Ana, 2009).Top rated companies have <strong>on</strong>e<br />

characteristic <strong>in</strong> comm<strong>on</strong> ,that is they give clear and c<strong>on</strong>sistent messages about themselves and that translates <strong>in</strong>to<br />

a str<strong>on</strong>g pull <strong>on</strong> talents (Tanuja, 2007). Employee value propositi<strong>on</strong> is characterized by the potential employee’s<br />

percepti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> the value <str<strong>on</strong>g>of</str<strong>on</strong>g> an organizati<strong>on</strong> seek<strong>in</strong>g to recruit him. The employee measure value propositi<strong>on</strong> based<br />

<strong>on</strong> the challenge the job posses, work envir<strong>on</strong>ment, tra<strong>in</strong><strong>in</strong>g opportunities, flexibility and reputati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> the<br />

organizati<strong>on</strong> (Oehley, 2007).<br />

2.2 <str<strong>on</strong>g>Talent</str<strong>on</strong>g> Retenti<strong>on</strong><br />

<str<strong>on</strong>g>Talent</str<strong>on</strong>g> retenti<strong>on</strong> aims to take measures to encourage employees to rema<strong>in</strong> <strong>in</strong> the organizati<strong>on</strong> for the maximum<br />

period <str<strong>on</strong>g>of</str<strong>on</strong>g> time. <str<strong>on</strong>g>Talent</str<strong>on</strong>g> turnover is harmful to a company's productivity because costs <str<strong>on</strong>g>of</str<strong>on</strong>g> attracti<strong>on</strong> are high. Direct<br />

cost refers to turnover costs, replacement costs and transiti<strong>on</strong>s costs, and <strong>in</strong>direct costs relate to the loss <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

producti<strong>on</strong>, reduced performance levels, unnecessary overtime and low morale ( Echols, 2007) .Vaiman et al<br />

(2008) def<strong>in</strong>e two classificati<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g> retenti<strong>on</strong> tool to suffice employee’s expectati<strong>on</strong>: extr<strong>in</strong>sic and <strong>in</strong>tr<strong>in</strong>sic<br />

<strong>in</strong>centives. Extr<strong>in</strong>sic <strong>in</strong>centives <strong>in</strong>cludes different sorts <str<strong>on</strong>g>of</str<strong>on</strong>g> m<strong>on</strong>etary rewards which can satisfy employees‘<br />

physiological needs, while <strong>in</strong>tr<strong>in</strong>sic <strong>in</strong>centives refer to n<strong>on</strong>-m<strong>on</strong>etary rewards that can fulfil employees‘<br />

psychological needs. The m<strong>on</strong>etary reward is admitted as an essential tool to reta<strong>in</strong><strong>in</strong>g talent (Vaiman et al, 2008).<br />

Mendez et al, (2011) further emphasizes that a company needs to <strong>in</strong>vest <strong>in</strong> employee retenti<strong>on</strong> <strong>in</strong> order to be<br />

successful. For example, a good compensati<strong>on</strong> package is important <strong>in</strong> reta<strong>in</strong><strong>in</strong>g employees, <str<strong>on</strong>g>of</str<strong>on</strong>g>fer<strong>in</strong>g an attractive,<br />

competitive benefits package with comp<strong>on</strong>ents such as life <strong>in</strong>surance, disability <strong>in</strong>surance and flexible hours<br />

motivates employees to commit themselves to an organizati<strong>on</strong> (Lockwood et al, 2006). In light <str<strong>on</strong>g>of</str<strong>on</strong>g> the above, a<br />

salary <str<strong>on</strong>g>of</str<strong>on</strong>g>fered to an employee should not <strong>on</strong>ly be viewed as a sum <str<strong>on</strong>g>of</str<strong>on</strong>g> m<strong>on</strong>ey, but as a package <str<strong>on</strong>g>of</str<strong>on</strong>g> remunerati<strong>on</strong> <strong>in</strong><br />

order for the payment to serve as a retenti<strong>on</strong> factor. Gomez-Mejia et al (2006) refers to this as <strong>in</strong>ternal and<br />

external equity. External equity is the perceived fairness <str<strong>on</strong>g>of</str<strong>on</strong>g> the remunerati<strong>on</strong> <strong>in</strong> comparis<strong>on</strong> to how much other<br />

employees <strong>in</strong> the same k<strong>in</strong>d <str<strong>on</strong>g>of</str<strong>on</strong>g> work are receiv<strong>in</strong>g <strong>in</strong> the same <strong>in</strong>dustry. On the other hand, <strong>in</strong>ternal equity refers<br />

to how an employee perceives his pay to be fair <strong>in</strong> comparis<strong>on</strong> to another employee who he perceives to be <strong>in</strong> a<br />

similar positi<strong>on</strong> with<strong>in</strong> the same organizati<strong>on</strong>.<br />

2.3 Learn<strong>in</strong>g and Development<br />

<str<strong>on</strong>g>Talent</str<strong>on</strong>g> development is the process <str<strong>on</strong>g>of</str<strong>on</strong>g> chang<strong>in</strong>g an organizati<strong>on</strong>, its employees, its stakeholders, and groups <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

people with<strong>in</strong> it, us<strong>in</strong>g planned and unplanned learn<strong>in</strong>g, <strong>in</strong> order to achieve and ma<strong>in</strong>ta<strong>in</strong> a competitive advantage<br />

for the organizati<strong>on</strong> (Davis et al, 2007). As bus<strong>in</strong>esses c<strong>on</strong>t<strong>in</strong>ually apply new technologies, new bus<strong>in</strong>ess growth<br />

models, and new market strategies, the workforce‘s up-skill<strong>in</strong>g becomes c<strong>on</strong>stant and c<strong>on</strong>t<strong>in</strong>uous. Understand<strong>in</strong>g<br />

strategies to talent retenti<strong>on</strong> and development will be able to help companies listed <strong>in</strong> the Nairobi Security<br />

Exchange to be successful <strong>in</strong> operat<strong>in</strong>g <strong>in</strong> the market place hence lead to good organizati<strong>on</strong> performance.<br />

Organizati<strong>on</strong>s which practice effective learn<strong>in</strong>g and development beg<strong>in</strong> with their employees. This implies that<br />

they identify the employees who need learn<strong>in</strong>g and development, the level <str<strong>on</strong>g>of</str<strong>on</strong>g> learn<strong>in</strong>g and development they need<br />

and the durati<strong>on</strong> dur<strong>in</strong>g which learn<strong>in</strong>g takes place (Harburg, 2003).organizati<strong>on</strong>s with first class learn<strong>in</strong>g and<br />

development <strong>in</strong>itiatives are excellent <strong>in</strong> listen<strong>in</strong>g <strong>on</strong> employee improvement needs and are able to express those<br />

needs back to the employee <strong>in</strong> clear and enlighten<strong>in</strong>g terms.<br />

CIPD (2010) study <strong>on</strong> learn<strong>in</strong>g and talent development results <strong>in</strong>dicated that <strong>in</strong>-house development programmes<br />

at 56%and coach<strong>in</strong>g by l<strong>in</strong>e managers at 51% ranked am<strong>on</strong>g the top effective learn<strong>in</strong>g and development practices.<br />

E-learn<strong>in</strong>g was also identified as key <strong>in</strong> learn<strong>in</strong>g and development. Moreover, the study found that senior<br />

managers and the human resource department were tasked with ensur<strong>in</strong>g that courses were delivered and overall<br />

plann<strong>in</strong>g <str<strong>on</strong>g>of</str<strong>on</strong>g> the learn<strong>in</strong>g process carried out effectively. This study was carried out through a survey <str<strong>on</strong>g>of</str<strong>on</strong>g> various<br />

organizati<strong>on</strong>s.<br />

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