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esearch fields in developed countries. In developing countries, with the dramatic expansion<br />

<strong>of</strong> the internet, online surveys are also becoming a very important instrument. Especially in<br />

developing countries, “apperception surveys <strong>of</strong>ten use computer-assisted questionnaires and<br />

the Internet. Regardless, researchers should not the limitations <strong>of</strong> the chosen method and<br />

attempt to minimize <strong>their</strong> effects” (CLIFFORD/VALE TI E 2003:95).<br />

“Although many questions remain, Internet surveys represent a significant innovation<br />

whose use is expanding rapidly will continue to expand in the year to come”<br />

(CLIFFORD/VALENTINE 2003: 94).<br />

Below is an overview indicating strengths and weaknesses <strong>of</strong> this method (based on<br />

EVANS/MATHUR 2005; COBANOGLU et al. 2000: 410 ff.; SHEEHAN/HOY 2004).<br />

The advantages are:<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

low cost because online survey can be created without fees and maintaining costs;<br />

no need to transfer results into a data base because the responses are already in excel<br />

files;<br />

no problem with difficult handwriting and mistyping is usually easily recognised;<br />

speed and response rates; very <strong>of</strong>ten, in the beginning, the speed and rates <strong>of</strong> responses<br />

were surprisingly high depending on topics and public interest, advertisement and<br />

management the surveys;<br />

structuring questions helps respondents easily to follow by automatically linking them<br />

with the next options based on the answer;<br />

eliminates interviewer bias or influence on responders;<br />

responders can take as much time as they need to answer the questions;<br />

statistical compilation is <strong>of</strong>ten in real time - survey results can be monitored throughout<br />

the time the survey is online;<br />

most types <strong>of</strong> studies can easily be conducted online;<br />

privacy protection - respondents remain anonymous; privacy and confidentiality are<br />

protected.<br />

However certain disadvantages are difficult to mitigate:<br />

<br />

<br />

<br />

<br />

Because that web-based is worldwide, it is difficult to limit spatially.<br />

Bias might happen by multi-responses by only one respondent.<br />

Online survey is <strong>of</strong>ten perceived as junk mail.<br />

Targeted responder cohort may lack internet access or skills.<br />

This is the method <strong>of</strong> choice to reach those people who might do not go to parks, and hence<br />

are missed in on-site face-to-face interviews.<br />

26

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