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<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

<strong>Finance</strong> and Business Diversity Action Plan April 2013-March 2014<br />

Introduction<br />

<strong>BBC</strong> <strong>Finance</strong> and Business is a division made up of around 1,800 staff who are based all over the UK. The division is led by the Managing<br />

Director, <strong>Finance</strong> and Operations and following an organisational restructure now contains four key functions: <strong>Finance</strong>, Operations,<br />

Commercial and Legal. The four strands work together to support production and creativity across the whole of the <strong>BBC</strong><br />

Core services and functions:<br />

<strong>Finance</strong>: responsible for financial planning and strategy, and managing the collection and spending of the revenue from the licence fee to ensure<br />

that the <strong>BBC</strong> delivers value for money. Teams are based around the UK with key hubs in London and Cardiff, made up of over 600 finance and<br />

business professionals.<br />

Operations: Operations comprises Technology, Distribution and Archive, Workplace, Business Continuity and Safety, Procurement and the<br />

Project Management Office. Together these teams support the working environment and policies of staff in the <strong>BBC</strong> and ensure staff have the<br />

tools available to do their jobs.<br />

Commercial: comprises the Rights and Business Affairs team and Business Development and Partnerships. The Commercial strand is<br />

responsible for acquiring and lobbying for the rights which the <strong>BBC</strong> needs to run its services and deliver its strategies.<br />

Legal: responsible for providing legal assistance and advice across the <strong>BBC</strong> and understanding risks and challenges facing the organisation.<br />

Recent diversity achievements:<br />

Several functions now contained within <strong>Finance</strong> and Business were previously part of the former Operations division and key progress made<br />

last year during 2012-13 includes:<br />

• Equality analysis of Project Star, procurement of facilities management services, is capturing how equality is being considered throughout<br />

the procurement process<br />

Page 1 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

• Project Management Office consistently asking divisions about equality analysis as part of regular divisional dashboard review meetings<br />

• Project Management Office consistently asking divisions about equality analysis as part of regular divisional dashboard review meetings<br />

• New Risk assessment process (Systems Accessibility Risk Assessment) designed to ensure that an improved approach to the management<br />

of technology accessibility The focus will initially be on existing systems<br />

• Equality analysis conducted of the <strong>Finance</strong> Effectiveness Programme<br />

• Workplace Scheduling, used for absence management across the <strong>BBC</strong>, was upgraded to make the application compatible with the<br />

accessibility tool Jaws. ZoomText was also made available for users with visual impairments.<br />

• A major programme was launched to overhaul and refresh the <strong>BBC</strong>’s legacy application estate which will lead to improved accessibility and<br />

usability of technology systems across the organisation<br />

• Worked successfully with suppliers on accessibility including updating the Assistive Technology Catalogue for Atos and engaging with<br />

Capital HR Direct to pilot kit demonstrations as part of the Access to Work Assessment<br />

Audience and output related work:<br />

• <strong>BBC</strong> controlled surveys now monitoring participants for a wider range of characteristics enabled the Review of the research and<br />

consultation on how the <strong>BBC</strong> portrayal lesbian, gay and bisexual people to use Pulse as part of the methodology<br />

• Creative Marketing casting briefs contain a question on diversity which positively informed the Christmas 2012 campaign<br />

• Diversity: Out of the Box e-learning module is a requirement for all new publicists and all existing publicists are undertaking the online training<br />

• Expert Women – <strong>BBC</strong> initiative to improve the numbers of women experts on news and current affairs output set up. Over 2,000<br />

applications were made for the first session and two further sessions were funded by the then Acting D-G ensuring that by the end of the<br />

year 120 women will have graduated from the scheme<br />

• Fast Train session in its 2012 programme on women on-screen titled How do you solve a problem like…women in TV<br />

• Report on lessons learnt from the DSHS on equality and diversity completed and shared with <strong>Finance</strong> Equality and Diversity Group<br />

Workforce related work:<br />

• <strong>BBC</strong> Workplace contributed to the corporate submission to Business Disability Forum’s Disability Standard<br />

• <strong>BBC</strong> People held two diversity workshops for HR professional which included elements on unconscious bias and <strong>BBC</strong> diversity related<br />

audience research. 90% of attendees stated that their knowledge and confidence on diversity increased as a result of the workshops<br />

Page 2 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

• Three Women in Engineering events took place in 2012 to promote the engineering opportunities available within the <strong>BBC</strong>. The events<br />

were held in partnership with UKRC, Women’s Engineering Society, Talent 2030, Women in Technology, Wise and Every Woman<br />

• One of three Young Technologists events targeted at women – 40 young women aged 14-16 took part from local schools<br />

• Pilot social mobility questionnaire tested with 3,000 applicants for the Production Talent Pool and the Journalist Trainee Scheme with<br />

responses from 15% of the sample<br />

• Training attendees were analysed for 2011-12 to explore whether there were differentials based on protected characteristics. The results<br />

indicated that reach by gender, age, ethnicity and disability is proportionate with the workforce profile<br />

• <strong>BBC</strong> Apprenticeship and Trainee Scheme launched in London, Salford and Birmingham to encourage more school leavers and graduates<br />

into the broadcast industry, with particular focus on encouraging more women to apply. The new intake will start in October 2013.<br />

Current corporate workforce diversity targets:<br />

Disability:<br />

• <strong>Finance</strong> and Business divisional target: 6.5%<br />

• Corporate Senior Level target (grade 10 and above): 5%<br />

Ethnicity:<br />

• <strong>Finance</strong> and Business divisional target: 16.5%<br />

• Corporate Senior Level target (grade 10 and above): 10%<br />

Gender:<br />

• Technology all staff gender target: 30%<br />

Diversity Responsibilities<br />

The <strong>BBC</strong>’s General Counsel is accountable at board level for diversity within the <strong>Finance</strong> and Business division. She is supported by a team of<br />

representatives from across the group to agree the actions and objectives and to drive progress throughout the year.<br />

Page 3 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

EQUALITY OBJECTIVE: Achieve systematic and consistent consideration of equality and diversity within<br />

<strong>BBC</strong> planning and review processes, and meet our public purposes and duties<br />

ACTIONS<br />

OUTCOMES<br />

BOARD<br />

MEMBER<br />

LEAD TIMESCALE STATUS<br />

Procurement:<br />

• Integrate consideration of equality and diversity<br />

into the procurement process<br />

‣ Develop a set of equality and diversity<br />

questions that may be used when putting<br />

together pre-qualification and invitation to<br />

tender documents<br />

Prompt buyers to consider<br />

equality and diversity at<br />

the start of each<br />

procurement<br />

Director of<br />

Operations<br />

Head of<br />

Procurement<br />

Activity led by<br />

Head of<br />

Insurance<br />

October<br />

2013<br />

‣ Consult with the <strong>BBC</strong> Purchasing Excellence<br />

Group to discuss and agree amendments to<br />

tender documentation and system<br />

Enable the consistent<br />

gathering of equality and<br />

diversity information<br />

Director of<br />

Operations<br />

Head of<br />

Procurement<br />

Activity led by<br />

Head of<br />

Insurance<br />

December<br />

2013<br />

Page 4 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

ACTIONS<br />

• Collect and use equality and diversity<br />

information from suppliers:<br />

‣ Seek guidance from the Diversity Centre on<br />

type of information that should be collected<br />

at the point of procurement and throughout<br />

the contract period.<br />

‣ Establish what information already exists and<br />

identify information gaps.<br />

‣ Build process to be used to collect<br />

information at the point of procurement and<br />

throughout contract period.<br />

‣ Investigate whether any external benchmark<br />

data exists which the <strong>BBC</strong> can use to judge<br />

equality and diversity performance of<br />

suppliers<br />

Workplace:<br />

• All major policy proposals and initiatives to<br />

include a completed equality analysis prior to<br />

sign off<br />

• Contracts agreed for Facilities, Catering and<br />

Security contracts to include content requiring<br />

contractors to support the <strong>BBC</strong> in achieving its<br />

public sector duties on equality and diversity<br />

• Workplace Management Board to include<br />

equality and diversity related information from<br />

service providers as part of their reporting<br />

schedule on at least a bi-annual basis<br />

OUTCOMES<br />

Information collected<br />

should provide relevant<br />

equality information to<br />

hand about equality issues<br />

and enable informed<br />

choices and decisions<br />

Consideration of equality<br />

as part of decision-making<br />

at an early stage<br />

Consideration of equality<br />

and diversity as a core<br />

part of the procurement<br />

and contract management<br />

of facilities services<br />

BOARD<br />

MEMBER<br />

Director of<br />

Operations<br />

Director of<br />

Operations<br />

LEAD TIMESCALE STATUS<br />

Head of<br />

Procurement /<br />

Head of<br />

Diversity<br />

Activity led by<br />

Head of<br />

Insurance and<br />

Diversity<br />

Manager –<br />

Policy and<br />

Performance<br />

Director of<br />

Workplace<br />

and Safety<br />

July 2013<br />

September<br />

2013<br />

January 2014<br />

September<br />

2013<br />

October<br />

2013<br />

October<br />

2013<br />

March 2014<br />

Page 5 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

ACTIONS<br />

OUTCOMES<br />

BOARD<br />

MEMBER<br />

LEAD TIMESCALE STATUS<br />

(Workplace continued):<br />

Progress will be reported on the following four<br />

projects:<br />

• Installation of an accessible lift at <strong>BBC</strong> Essex to<br />

allow access to the upper levels of the site<br />

including the Newsroom for wheelchair users.<br />

• Refurbishment of <strong>BBC</strong> Plymouth to include<br />

several access improvements in a building which<br />

is currently a very poor site in access terms.<br />

• Replacement of the Salford buildings induction<br />

loop system with a fit for purpose system.<br />

• Refurbishment of <strong>BBC</strong> Lincoln which is<br />

currently a building (like <strong>BBC</strong> Essex) with no<br />

upper level access for wheelchair users.<br />

• Ongoing engagement with <strong>BBC</strong> Ability<br />

Accessibility to existing<br />

buildings is assessed and<br />

discussed with <strong>BBC</strong> Ability<br />

Director of<br />

Operations<br />

Director of<br />

Workplace<br />

and Safety<br />

Activity led by<br />

Disability Risk<br />

and<br />

Compliance<br />

Manager<br />

March 2014<br />

Page 6 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

ACTIONS<br />

OUTCOMES<br />

BOARD<br />

MEMBER<br />

LEAD TIMESCALE STATUS<br />

<strong>Finance</strong> Committee:<br />

• <strong>Finance</strong> Committee – improve consideration of<br />

equality and diversity in the sign-off process<br />

‣ Amend Business Case Template to make<br />

diversity related requirements clearer<br />

‣ Diversity Centre to attend Corporate<br />

<strong>Finance</strong> Team meeting to discuss further<br />

Consideration of equality<br />

as part of strategic<br />

decisions and projects<br />

begins earlier and is more<br />

meaningful<br />

Group<br />

<strong>Finance</strong><br />

Director<br />

(<strong>Finance</strong>,<br />

Procurement<br />

& Revenue<br />

Management)<br />

Activity led by<br />

Senior<br />

Efficiency<br />

Manager<br />

September<br />

2013<br />

• Assure equality analysis of key projects including<br />

Projects SMART, Aurora, Star and Property<br />

Strategy<br />

Consideration of equality<br />

built in to strategic<br />

projects at an early stage<br />

Operations<br />

Director<br />

Head of <strong>BBC</strong><br />

Project<br />

Portfolio<br />

Ongoing<br />

Page 7 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

EQUALITY OBJECTIVE: Connect with our audiences, including our underserved audiences, using<br />

different methods to inform the quality and direction of our content<br />

ACTIONS<br />

OUTCOMES<br />

BOARD<br />

MEMBER<br />

LEAD TIMESCALE STATUS<br />

Licence Fee Unit Diversity Action Plan in full is<br />

published as a separate document<br />

Group<br />

<strong>Finance</strong><br />

Director<br />

(<strong>Finance</strong>,<br />

Procurement<br />

& Revenue<br />

Management)<br />

Head of<br />

Revenue<br />

Management<br />

Activity led by<br />

Senior Policy<br />

Adviser<br />

March 2014<br />

Page 8 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

EQUALITY OBJECTIVE: Deliver high quality programming which reflects modern Britain accurately and<br />

authentically<br />

ACTIONS<br />

OUTCOMES<br />

BOARD<br />

MEMBER<br />

LEAD TIMESCALE STATUS<br />

Not applicable: F&B functions do not include content<br />

development<br />

Page 9 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

EQUALITY OBJECTIVE: Build in accessibility from the start when developing new products and services,<br />

and ensuring sustainable and ongoing accessibility<br />

ACTIONS<br />

Systems Access Risk Assessment (SARA):<br />

OUTCOMES<br />

BOARD<br />

MEMBER<br />

LEAD TIMESCALE STATUS<br />

Complete the SARA process for all existing technology<br />

systems<br />

To monitor and report on:<br />

• The implementation of the SARA process<br />

• The setting of targets and delivery of:<br />

1. How many systems have identified owners<br />

2. What percentage of systems are classified as<br />

accessible<br />

Legacy application overhaul and refresh programme<br />

continuing to improve accessibility and usability of technology<br />

systems<br />

Technology systems<br />

are as accessible as<br />

possible given other<br />

risk factors<br />

A project commencing<br />

May 2013 to<br />

implement the SARA<br />

process in the<br />

organisation and<br />

delivery of the<br />

surrounding changes<br />

required<br />

Technology systems<br />

being made more<br />

accessible and enabling<br />

for more flexible<br />

working<br />

Director of<br />

Operations<br />

Director of<br />

Operation<br />

Chief<br />

Technology<br />

Officer<br />

Chief<br />

Technology<br />

Officer<br />

March 2014<br />

June 2013<br />

(targets set)<br />

March 2014<br />

(delivery<br />

against targets)<br />

April 2013 –<br />

March 2014<br />

Page 10 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

EQUALITY OBJECTIVE: Advance equal opportunities to diversity and develop our workforce and our<br />

senior leaders so that they better reflect our audience<br />

ACTIONS<br />

Respond to ‘Respect At Work’ (RaW) review<br />

recommendations/ actions as they relate to E&D<br />

objectives<br />

Participate actively in Elev8 through:<br />

• Providing mentors<br />

• Positive internal communications<br />

OUTCOMES<br />

Staff aware of findings<br />

and recommendations.<br />

Specific actions<br />

developed and<br />

implemented<br />

BOARD<br />

MEMBER<br />

HR<br />

Director<br />

HR<br />

Director<br />

LEAD TIMESCALE STATUS<br />

Head of HR Jun 2013<br />

Head of HR<br />

July 2013<br />

March 2014<br />

Raise levels of Diversity Awareness and help to meet<br />

corporate target for 25% of all <strong>BBC</strong> staff to complete<br />

Diversity: Out of the Box Training<br />

25% of staff complete<br />

Diversity: Out of the<br />

Box Training<br />

HR<br />

Director<br />

Head of HR March 2014<br />

Build accountability for Diversity and help to meet<br />

corporate target for 75% of all staff Grade 10 & over to<br />

have specific Diversity Objectives. Achievement against<br />

these objectives is reported<br />

75% of all staff Grade 10<br />

& Over to have specific<br />

Diversity Objectives –<br />

including eg: Completion<br />

of training<br />

HR<br />

Director<br />

Head of HR July 2013<br />

Page 11 of 12


<strong>BBC</strong> <strong>Finance</strong> and Business Equality and Diversity Action Plan April 2013 – March 2014<br />

ACTIONS<br />

Embed Equality Analysis into decision making processes<br />

by:<br />

a) establishing annual cycle of EAs for key<br />

employment activities<br />

b) all major policy proposals and initiatives to have<br />

EA completed prior to sign off<br />

c) mitigating actions (where necessary/possible)<br />

agreed and implemented<br />

To monitor the diversity of the applicants of the <strong>BBC</strong><br />

Apprenticeship and Trainee Scheme<br />

OUTCOMES<br />

Equality Analysis<br />

completed annually for:<br />

-Recruitment<br />

-Talent Mapping/<br />

progression<br />

-Redundancy<br />

…and any necessary<br />

actions arising from<br />

those agreed and<br />

implemented<br />

Work towards achieving<br />

year on year<br />

improvements<br />

BOARD<br />

MEMBER<br />

HR<br />

Director<br />

Director of<br />

Operations<br />

LEAD TIMESCALE STATUS<br />

Head of HR April 2013 –<br />

March 2014<br />

Director,<br />

<strong>BBC</strong><br />

Academy<br />

April 2013 –<br />

March 2014<br />

Page 12 of 12

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