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MEDIA LITERACY AND INTERCULTURAL DIALOGUE<br />

Strategies, Debates and Good Practices<br />

<br />

Communication 2.0 in educational institucions. Case study:<br />

honorary investiture of Dr. Nelsa Curbelo<br />

Isabel Vergara Batanás<br />

Head of Press and Institutional Relations<br />

Fundación Pere Tarrés<br />

ivergara@peretarres.org<br />

Natividad Pareja Andrés<br />

Communication technician<br />

Fundación Pere Tarrés<br />

npareja@peretarres.org<br />

Abstract<br />

Educational institutions must communicate, both internally and externally, the<br />

generated knowledge inside and stay abreast of the latest trends and<br />

developments in their fields of study.<br />

The emergence of the Internet and, in recent years Social Media, has caused<br />

major changes in strategies and communicative actions of these institutions and<br />

the modification and adaptation of its equipment and communications<br />

departments. It serves not relate exclusively to the media but we must go to all<br />

our stakeholders, be they students, teachers, administration and support staff<br />

and society at large to improve the image of the institution and its social<br />

recognition.<br />

From the Faculty of Social Work and Social Education Pere Tarrés - Ramon<br />

Llull University, we are convinced of the importance of establishing a close<br />

relationship with our community. Using as a case study for the deployment on<br />

investiture as Doctor Honoris Causa to Nelsa Curbelo, we want to show the full<br />

potential of communication 2.0. It was a long process involving many<br />

professionals with very different profiles but that meant the lace machinery<br />

became operational with the opening of the Facebook page for more than five<br />

years.<br />

Keywords: Social media, communication 2.0, university, Nelsa Curbelo,<br />

educational institutions.<br />

1. Communication 2.0 in educational institutions<br />

Internet, but most of the Web 2.0, has encouraged the development of new<br />

tools and channels with your participation in its central axis.<br />

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