MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
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7<br />
Using Your <strong>Health</strong> ID Cards<br />
Carry your ACCESS (Medical Assistance) ID card, physical health ID<br />
card, and your <strong>Community</strong> <strong>Care</strong> ID card with you all the time.<br />
The <strong>Community</strong> <strong>Care</strong> ID card is pictured below.<br />
• Your <strong>Community</strong> <strong>Care</strong> ID Card identifies <strong>Community</strong> <strong>Care</strong> as your<br />
behavioral health care plan.<br />
• Your <strong>Community</strong> <strong>Care</strong> ID Card helps you remember our phone<br />
number.<br />
• Call <strong>Community</strong> <strong>Care</strong>'s Customer Services number if you haven't<br />
received a card or to report a lost or stolen card — or to report a<br />
change of address.<br />
• If you lose your <strong>Community</strong> <strong>Care</strong> ID card, you can still get services<br />
while you wait for your new card.<br />
www.ccbh.com<br />
Chester County<br />
We help get mental health and substance abuse services for you.<br />
Customer Service, Referrals, Complaints 1-866-622-4228<br />
TTY For the Hearing Impaired 1-877-877-3580<br />
Crisis Services 1-877-918-2100<br />
Always Carry this Member Card with You<br />
Vea al Reverso para español<br />
Customer Services 1-866-622-4228