MEMBER HANDBOOK - Community Care Behavioral Health

6
Community Care Offers
Information
We answer questions about your behavioral health plan and benefits.
We answer your questions about your mental health or drug and alcohol
treatment plans. Ask about self-help groups in your community.
Referrals
We refer you to health and social services not covered by your health
plan. We can also refer you to self-help and support groups.
Treatment
We can help you find treatment for a mental health or drug and alcohol
problem and help you make an appointment.
Transportation
We help you get to your mental health or drug and alcohol appointments
and to our meetings.
Health Coordination
We help all of your healthcare providers work together to meet your
needs.
Care Management
Your Care Managers are health professionals such Care Manager:
A health care
as social workers, nurses, or psychologists who
professional,
work for Community Care. They will work with
such as a nurse,
you and your provider to plan your treatment for
social worker, or
behavioral health care services.
psychologist,
Emergency Help
who works at
Community Care.
You can call Chester County's Crisis Services
hotline at 1-877-918-2100, 24 hours a day, 7 days
a week with a behavioral health emergency.
You can also call 911 for emergency help or you can call your
Community Care office or a Community Care provider.
Customer Services 1-866-622-4228