MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
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4<br />
<strong>Health</strong>Choices<br />
People in Pennsylvania who have Medical Assistance for their health<br />
care needs are members (also referred to as "customers") of a<br />
program called <strong>Health</strong>Choices. The mental health services and drug<br />
and alcohol services that are offered to you through <strong>Health</strong>Choices<br />
are called "behavioral health care services" and are managed by<br />
<strong>Community</strong> <strong>Care</strong> <strong>Behavioral</strong> <strong>Health</strong> Organization (<strong>Community</strong> <strong>Care</strong>).<br />
What is <strong>Community</strong> <strong>Care</strong>?<br />
<strong>Community</strong> <strong>Care</strong> is a non-profit company that answers your<br />
questions, and your service provider's questions, and helps you find<br />
a service provider. <strong>Community</strong> <strong>Care</strong> works to make sure that you<br />
can find a provider near you and that you have a choice of providers.<br />
<strong>Community</strong> <strong>Care</strong> makes sure that you are receiving the kind of<br />
services that you need and that the services are covered under<br />
<strong>Health</strong>Choices. <strong>Community</strong> <strong>Care</strong> pays your provider's bills.<br />
<strong>Community</strong> <strong>Care</strong> may not cover all of your health care expenses.<br />
Read your handbook carefully to determine which health<br />
care services are covered. You can call <strong>Community</strong> <strong>Care</strong> at<br />
1-866-622-4228 with any questions about which health care services<br />
are covered.<br />
Customer Services 1-866-622-4228
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