MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
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51<br />
An Advocate<br />
An advocate is a person who can help you or put you in touch with<br />
someone who can help you.<br />
These are some of the times when you might want to call an advocate:<br />
• If you are having problems with the care you are getting.<br />
• If you need help with a complaint or grievance.<br />
If you would like to speak with an advocate, call the Chester<br />
County Department of Mental <strong>Health</strong> at 610-344-6265 or (toll-free)<br />
1-800-692-1100, extension 6265; <strong>Community</strong> <strong>Care</strong>; or a number listed<br />
below. Additional phone numbers for advocacy groups are listed in the<br />
Important Contact Information section of this handbook.<br />
For a mental health problem, you can contact an advocate by calling the<br />
National Alliance on Mental Illness (NAMI):<br />
NAMI - Chester County<br />
PO Box 2372, West Chester, PA 19380<br />
Phone: 1-610-430-0177; On the Internet: http://chester.nami.org<br />
NAMI Pennsylvania<br />
2149 North Second Street, Harrisburg, PA 17110<br />
Phone: 1-800-223-0500<br />
On the Internet: http://www.namipa.org<br />
For a substance abuse problem, you can contact the National Council<br />
on Alcoholism and Drug Dependence, Inc. (NCADD):<br />
NCADD<br />
217 Broadway, Suite 712<br />
New York, NY 10007<br />
Phone: 1-800-NCA-CALL (622-2255)<br />
Phone: 1-212-269-7797<br />
On the web: http://www.ncadd.org<br />
E-mail: national@ncadd.org<br />
Customer Services 1-866-622-4228
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