MEMBER HANDBOOK - Community Care Behavioral Health

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50 Customer Services 1-866-622-4228
51 An Advocate An advocate is a person who can help you or put you in touch with someone who can help you. These are some of the times when you might want to call an advocate: • If you are having problems with the care you are getting. • If you need help with a complaint or grievance. If you would like to speak with an advocate, call the Chester County Department of Mental Health at 610-344-6265 or (toll-free) 1-800-692-1100, extension 6265; Community Care; or a number listed below. Additional phone numbers for advocacy groups are listed in the Important Contact Information section of this handbook. For a mental health problem, you can contact an advocate by calling the National Alliance on Mental Illness (NAMI): NAMI - Chester County PO Box 2372, West Chester, PA 19380 Phone: 1-610-430-0177; On the Internet: http://chester.nami.org NAMI Pennsylvania 2149 North Second Street, Harrisburg, PA 17110 Phone: 1-800-223-0500 On the Internet: http://www.namipa.org For a substance abuse problem, you can contact the National Council on Alcoholism and Drug Dependence, Inc. (NCADD): NCADD 217 Broadway, Suite 712 New York, NY 10007 Phone: 1-800-NCA-CALL (622-2255) Phone: 1-212-269-7797 On the web: http://www.ncadd.org E-mail: national@ncadd.org Customer Services 1-866-622-4228
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Page 38 and 39: 36 You must send your request for a
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Page 44 and 45: 42 What can I do if my health is at
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Page 72 and 73: 70 Definitions Advocate A person wh
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MEMBER HANDBOOK - Community Care Behavioral Health

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