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ETC – Apex Committee Report
► POS Application
► User Support Services
3.1 Functions of Central ETC System application
The Central ETC System (CES) application is responsible for managing user accounts’ data and
processing all the ETC transactions. Central ETC system is accessible to various stakeholders
through interfaces (CES web interfaces or other stakeholder applications). Central ETC system
processes the requests from various stakeholder application modules (like POS application,
client application at Toll Plaza, etc) and performs backend processing for the toll transaction
settlement and clearance.
A. CES Application Functions for Concessionaire
This group of functions defines the processes executed by CES application for managing
concessionaire related functions starting from concessionaire account registration to the
subsequent routine account management operations. The concessionaire functions
performed by CES application includes:
1. Concessionaire registration (through web, no login required) – This is the first time
registration on website, which requires information about the concessionaire,
concession agreement, and toll plaza to be entered in the pre-designated fields.
2. Concessionaire status enquiry (access through web, concessionaire login)
3. Toll and Lane configuration (access through web, login required, concessionaire
login) – The first point of entry for toll and lane data (depending upon the concession
agreement) could be through the concessionaire access to its account and it gets
configured into the system on approval by the ETC SPV.
4. Enquiry and update services (access through web, login required, concessionaire
login)
5. Report generation (access through web, login required, concessionaire login) – The
concessionaire as well as NHAI will have the option to generate reports with varied
parameters, like toll amount, traffic, etc.
6. Concessionaire account closure (access through web, login required, concessionaire
login)
B. CES Application Functions for Toll Plaza
The toll plaza system and the central system should be tightly coupled wherein the toll
plaza system will be linked online with the central system which will enable the toll plaza
system to receive online response on the validity of the RFID and also debit the account
online whenever a vehicle passes-by. The system should also have exception handling
system to handle situation when the connectivity is lost between toll plaza and central
system.
12 | P a g e September 2011