User manual - JG Technologies

25.9 Wi-Fi troubleshooting
Aspects of the installation can cause problems with the data shared between wireless devices. Such problems, their possible causes and
solutions are described here.
Problem Possible causes Possible solutions
No wireless connection.
No video streaming to iPhone.
iPhone does not have a wireless
connection established with the
multifunction display.
iPhone does not have “Raymarine Viewer”
iPhone app installed and running.
Ensure that Wi-Fi is enabled on the multifunction display (Homescreen: >
Set-Up > System Settings > Connections > Wi-Fi > On).
Ensure that the “Wi-Fi” option is enabled on the iPhone (available from
the phone’s Settings menu).
Ensure that the Raymarine connection is selected as the W-iFi network. If a
passcode has been specified for the multifunction display’s Wi-Fi connection
ensure that the same passcode is entered into the iPhone when prompted.
Download the “Raymarine Viewer” iPhone app from the Apple App Store.
Start the “Raymarine Viewer” app on the iPhone.
No waypoint / routes synchronization with
Navionic Marine app.
“Display Streaming” is NOT enabled on
the multifunction display.
iPhone does not have “Navionics Marine”
iPhone app installed and running.
Enable “Display Streaming” (Homescreen: > Set-Up > System Settings >
Connections > Display Streaming > On).
Download the “Navionics Marine” iPhone app from the Apple App Store.
Start the “Navionics Marine” app on the iPhone.
Weak or intermittent Wi-Fi signal.
Chart application is not running on the
multifunction display.
Interference from other wireless devices
in the vicinity.
Start the chart application on the multifunction display.
Multiple wireless devices running simultaneously (such as laptops, phones,
and other wireless devices) can sometimes cause wireless signal conflicts.
Temporarily disable each wireless device in turn until you have identified
the device causing the interference.
248 e7 / e7D / e95 / e97 / e125 / e127 / c95 / c97 / c125 / c127