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HHSC Quick Resource Guide - Texas Health and Human Services ...

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Agency/<br />

Program<br />

Information,<br />

Referral, <strong>and</strong><br />

Assistance<br />

Description<br />

Ages Served<br />

Max. Monthly<br />

Income<br />

<strong>Resource</strong><br />

Limit<br />

Is<br />

Citizenship<br />

or Legal<br />

Permanent<br />

Residency<br />

Required?<br />

*1<br />

Are the<br />

persons<br />

applying,<br />

required to<br />

live in<br />

<strong>Texas</strong>?<br />

Department of Aging <strong>and</strong> Disability <strong>Services</strong> (DADS) - AREA AGENCIES ON AGING (AAA)<br />

Below is a listing of the services available through the AAAs. All services are not available in all areas.<br />

Assessing the needs of the inquirer,<br />

evaluating available resources, providing<br />

information for an informed decision by<br />

the inquirer, <strong>and</strong> linking the inquirer to<br />

needed services.<br />

Age 60 or older,<br />

their family<br />

members <strong>and</strong><br />

caregivers.<br />

Important Additional Variable<br />

N/A N/A No No <strong>Services</strong> are targeted to older persons with the greatest<br />

economic <strong>and</strong> social need with particular attention to:<br />

low income<br />

low income minority<br />

limited English proficiency<br />

residing in rural areas<br />

at risk for institutional placement<br />

Benefits<br />

Counseling / Legal<br />

Assistance<br />

Advice <strong>and</strong> counseling by certified staff or<br />

an attorney; documentation preparation, <strong>and</strong><br />

advocacy or representation by an attorney,<br />

Age 60 or older, their<br />

family members, <strong>and</strong><br />

other caregivers.<br />

AAA Referral Line: 1-800-252-9240 or visit website:<br />

http://www.dads.state.tx.us/<br />

N/A N/A No No <strong>Services</strong> are targeted to older persons with the greatest<br />

economic <strong>and</strong> social need with particular attention to:<br />

low income<br />

low income minority<br />

limited English proficiency<br />

residing in rural areas<br />

at risk for institutional placement<br />

AAA Referral Line: 1-800-252-9240 or visit website:<br />

http://www.dads.state.tx.us/<br />

Legal Awareness<br />

Care<br />

Coordination<br />

The dissemination of accurate, timely, <strong>and</strong><br />

relevant information about public entitlements;<br />

health care <strong>and</strong> long-term services;<br />

individual rights, planning <strong>and</strong> protection<br />

options; <strong>and</strong> housing <strong>and</strong> consumer issues.<br />

Assessing the needs of a client; coordinating<br />

efforts <strong>and</strong> services (such as Homemaker,<br />

Transportation, <strong>and</strong> Respite services); <strong>and</strong><br />

follow-up to ensure the client’s needs were<br />

met.<br />

Age 60 or older, their<br />

family members, <strong>and</strong><br />

other caregivers.<br />

Age 60 or older, their<br />

family members, <strong>and</strong><br />

other caregivers.<br />

May be able to assist Medicare enrollee or preenrollees<br />

under age 60 if Medicare <strong>and</strong> Medicaid funds<br />

were received.<br />

N/A N/A No No <strong>Services</strong> are targeted to older persons with the greatest<br />

economic <strong>and</strong> social need with particular attention to:<br />

low income<br />

low income minority<br />

limited English proficiency<br />

residing in rural areas<br />

at risk for institutional placement AAA<br />

Referral Line: 1-800-252-9240 or visit website:<br />

http://www.dads.state.tx.us/<br />

N/A N/A No No <strong>Services</strong> are targeted to older persons with the greatest<br />

economic <strong>and</strong> social need with particular attention to:<br />

low income<br />

low income minority<br />

limited English proficiency<br />

residing in rural areas<br />

at risk for institutional placement<br />

AAA Referral Line: 1-800-252-9240 or visit website:<br />

http://www.dads.state.tx.us/<br />

Ombudsman<br />

Program<br />

Identify, investigate, <strong>and</strong> resolve<br />

complaints made by, or on behalf of,<br />

residents of nursing facilities or assisted<br />

living facilities.<br />

Identify, investigate, <strong>and</strong> resolve<br />

actions/decisions (or lack of) that may<br />

adversely affect the health, safety, welfare,<br />

or rights of the residents, providers,<br />

representatives of providers of long-term<br />

care services, public agencies, or health<br />

<strong>and</strong> social service agencies.<br />

Age 60 or older, their<br />

family members, <strong>and</strong><br />

other caregivers.<br />

N/A N/A No Yes <strong>Services</strong> are targeted to older persons with the greatest<br />

economic <strong>and</strong> social need with particular attention to:<br />

low income<br />

low income minority<br />

limited English proficiency<br />

residing in rural areas<br />

at risk for institutional placement<br />

AAA Referral Line: 1-800-252-9240 or visit website:<br />

http://www.dads.state.tx.us/<br />

When it may benefit older persons residing in the facility,<br />

individuals under age 60 may utilize Ombudsman<br />

services.<br />

Page 12

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