WSM Reference Guide - WatchGuard Technologies
WSM Reference Guide - WatchGuard Technologies
WSM Reference Guide - WatchGuard Technologies
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Changing the Firebox Mode with a Serial Connection<br />
Using Maintenance Mode Menu Screens<br />
Maintenance mode Menu state gives you a context-sensitive menu system to access the data you can<br />
control directly at the Firebox.<br />
To select Menu mode, press the Up or Down button on the Firebox keypad while in Firebox Maintenance<br />
mode. Use the:<br />
• Left button to select the menu item that is currently shown.<br />
• Right button to exit from Menu mode and return to Status Screen mode.<br />
• Up button to show the previous menu.<br />
• Down button to show the subsequent menu.<br />
If, after 10 seconds, no button is pressed, the LCD interfacel again shows the Status screen.<br />
Using Maintenance Mode Dialog Screens<br />
Maintenance mode dialog screens let you start and stop the Firebox maintenance server and give the<br />
Firebox external or trusted interface an IP address you can connect to. After a connection is possible, a<br />
<strong>WatchGuard</strong> technical support representative will guide you through the use of an applicable tool to<br />
restore functionality to your Firebox.<br />
To select Dialog mode, use the options available in Menu mode. In Dialog mode, use the:<br />
• Right button to move through the fields in a dialog box to find the field to change.<br />
• Left button to select the field in the display to change. The selected field shows with square<br />
bracket symbols, such as [192].<br />
• Up button to increase the value of a number if a number is selected. Or, to go back to the previous<br />
field if a field is selected.<br />
• Down button to decrease the value of a number if a number is selected. Or, to go the subsequent<br />
field if a field is selected.<br />
Note<br />
When you change the value of a number, a single click of the Up or Down button changes the number<br />
slowly. A double-click of the Up or Down button changes the number quickly.<br />
Changing the Firebox Mode with a Serial Connection<br />
<strong>WatchGuard</strong> personnel and authorized partners have the option to perform any of the functions outlined<br />
in this document using a serial connection to the Firebox.<br />
Connect a serial cable between your computer and the front of the Firebox (with the settings 115200,<br />
8N1). You can use the <strong>WatchGuard</strong> XClass Diagnostic Environment command line interface to boot the<br />
Firebox into Maintenance mode. Then, use the “ifconfig” command to configure an interface and “server<br />
start” to begin listening on all configured interfaces for “mpf” connections. You can provision the Firebox<br />
with a flash image and upload an FBI backup using the fbxinstall command from an MS-DOS<br />
prompt.<br />
74 <strong>WatchGuard</strong> System Manager