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WSM Reference Guide - WatchGuard Technologies

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Changing the Firebox Mode with a Serial Connection<br />

Using Maintenance Mode Menu Screens<br />

Maintenance mode Menu state gives you a context-sensitive menu system to access the data you can<br />

control directly at the Firebox.<br />

To select Menu mode, press the Up or Down button on the Firebox keypad while in Firebox Maintenance<br />

mode. Use the:<br />

• Left button to select the menu item that is currently shown.<br />

• Right button to exit from Menu mode and return to Status Screen mode.<br />

• Up button to show the previous menu.<br />

• Down button to show the subsequent menu.<br />

If, after 10 seconds, no button is pressed, the LCD interfacel again shows the Status screen.<br />

Using Maintenance Mode Dialog Screens<br />

Maintenance mode dialog screens let you start and stop the Firebox maintenance server and give the<br />

Firebox external or trusted interface an IP address you can connect to. After a connection is possible, a<br />

<strong>WatchGuard</strong> technical support representative will guide you through the use of an applicable tool to<br />

restore functionality to your Firebox.<br />

To select Dialog mode, use the options available in Menu mode. In Dialog mode, use the:<br />

• Right button to move through the fields in a dialog box to find the field to change.<br />

• Left button to select the field in the display to change. The selected field shows with square<br />

bracket symbols, such as [192].<br />

• Up button to increase the value of a number if a number is selected. Or, to go back to the previous<br />

field if a field is selected.<br />

• Down button to decrease the value of a number if a number is selected. Or, to go the subsequent<br />

field if a field is selected.<br />

Note<br />

When you change the value of a number, a single click of the Up or Down button changes the number<br />

slowly. A double-click of the Up or Down button changes the number quickly.<br />

Changing the Firebox Mode with a Serial Connection<br />

<strong>WatchGuard</strong> personnel and authorized partners have the option to perform any of the functions outlined<br />

in this document using a serial connection to the Firebox.<br />

Connect a serial cable between your computer and the front of the Firebox (with the settings 115200,<br />

8N1). You can use the <strong>WatchGuard</strong> XClass Diagnostic Environment command line interface to boot the<br />

Firebox into Maintenance mode. Then, use the “ifconfig” command to configure an interface and “server<br />

start” to begin listening on all configured interfaces for “mpf” connections. You can provision the Firebox<br />

with a flash image and upload an FBI backup using the fbxinstall command from an MS-DOS<br />

prompt.<br />

74 <strong>WatchGuard</strong> System Manager

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