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HP Color LaserJet CM2320 MFP series Evaluator's Guide

HP Color LaserJet CM2320 MFP series Evaluator's Guide

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Evaluating reliability<br />

At <strong>HP</strong>, we typically test multiple devices in various environmental conditions to evaluate engine reliability.<br />

We run the devices to engine life and record the supplies’ life, jam rate, and misfeed rate, continually<br />

improving each new generation of <strong>HP</strong> products.<br />

This kind of extensive, long-term testing is beyond the limits of most companies’ resources; however, it is<br />

possible to estimate their <strong>MFP</strong>’s engine reliability. One option is to compare other manufacturers’ lifetime<br />

duty-cycle ratings, base warranty (make sure it is at least one-year), and three-year warranty costs. When<br />

comparing the <strong>HP</strong> <strong>Color</strong> <strong>LaserJet</strong> <strong>CM2320</strong> <strong>MFP</strong> <strong>series</strong> with devices from other manufacturers, consider the<br />

following:<br />

• Will the <strong>MFP</strong> print legacy print jobs correctly?<br />

• Will the <strong>MFP</strong> perform consistently under various environmental conditions?<br />

• After a few thousand pages, is the print quality the same as it was out of the box?<br />

• How easy is it to maintain and calibrate the <strong>MFP</strong>?<br />

• When connected to a network, does the <strong>MFP</strong> print correctly every time?<br />

• What is the quality of customer support?<br />

22 Reliability

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