MEMBER HANDBOOK - Community Care Behavioral Health

6
Community Care Offers
Information
We answer questions about your health plan and benefits. We also
answer questions about your mental health or drug and alcohol treatment
plan. We have information about self-help groups in your community.
Referrals
We refer you to health and social services not covered by your health
plan. We can also refer you to self-help and support groups.
Treatment
We can help you find treatment for a mental health or drug and alcohol
problem and help you make an appointment.
Transportation
We help you get to your mental health or drug and alcohol appointments
and our meetings.
Health Coordination
We help all of your health care providers work together to meet your
needs.
Care Management
Your Care Managers are health professionals such as
social workers, nurses, or psychologists who work for
Community Care. They will work with you and your
provider to plan your treatment for behavioral health
care services.
Emergency Help
Care Manager:
A health care
professional,
such as a nurse,
social worker, or
psychologist,
who works at
Community Care.
If you have a behavioral health emergency, call the
re:solve Crisis Network at 1-888-796-8226. You
can call them 24 hours a day, 7 days a week. You
can also call 911, your Community Care office, or a Community Care
provider for help in an emergency.
Customer Services 1-800-553-7499