MEMBER HANDBOOK - Community Care Behavioral Health

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Community Care Behavioral Health Organization One Chatham Center, Suite 700 112 Washington Place Pittsburgh, PA 15219 www.ccbh.com
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Behavioral Health Services MEMBER H
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Si Ud. necesita la versión en Espa
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4 HealthChoices People in Pennsylva
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6 Community Care Offers Information
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8 Your Physical Health Community Ca
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10 Customer Services 1-800-553-7499
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12 Services Specific To Children an
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18 Your child or teen might get hel
Page 22 and 23: 20 If the situation is life-threate
Page 24 and 25: 22 Privacy We will not let anyone e
Page 26 and 27: 24 C. Any reasons why you could not
Page 28 and 29: 26 You Also Have the Right... (cont
Page 30 and 31: 28 You Can Ask About Mental Health
Page 32 and 33: 30 Customer Services 1-800-553-7499
Page 34 and 35: 32 When should I file a First Level
Page 36 and 37: 34 What if I do not like Community
Page 38 and 39: 36 You must send your request for a
Page 40 and 41: 38 When should I file a First Level
Page 42 and 43: 40 The Second Level Grievance revie
Page 44 and 45: 42 What can I do if my health is at
Page 46 and 47: 44 Persons Whose Primary Language i
Page 48 and 49: 46 How do I ask for a Fair Hearing?
Page 50 and 51: 48 Who can I call if my health is a
Page 64 and 65: 62 DPW Fraud and Abuse Hotline The
Page 66 and 67: 64 Call Community Care Customer Ser
Page 68 and 69: 66 Definitions Advocate A person wh
Page 70 and 71: CC HCAL MHB 01-2013 (MA) 68
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MEMBER HANDBOOK - Community Care Behavioral Health

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