MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
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If the situation is life-threatening, go to the nearest hospital<br />
emergency room.<br />
At the emergency room, tell them you are a <strong>Community</strong> <strong>Care</strong><br />
member and show them your ACCESS card.<br />
If You Are Away From Home<br />
If you have a behavioral health emergency when you are out of the<br />
<strong>Community</strong> <strong>Care</strong> service area, go to the nearest emergency room.<br />
The hospital will call us. Just show them your <strong>Community</strong> <strong>Care</strong> card.<br />
You should not get a bill. Please call us right away at 1-800-553-7499<br />
if you do get a bill.<br />
If You Are Already Receiving Mental <strong>Health</strong> or Drug and Alcohol<br />
Services<br />
Tell your provider that you are a member of <strong>Community</strong> <strong>Care</strong>. He or<br />
she will call us. The person you have been seeing might not be part<br />
of our network. In this case, we will work with your provider or we will<br />
arrange for you to see someone who is part of our network.<br />
To find out if you can still see the health professional you are seeing,<br />
call <strong>Community</strong> <strong>Care</strong> at 1-800-553-7499.<br />
Customer Services 1-800-553-7499
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