MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
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Your child or teen might get help without telling you. Or, your child<br />
might not want to go for help. Your child has legal rights regarding<br />
getting services:<br />
If your child is:<br />
Under 14 years old<br />
He or she:<br />
Must have parent or caregiver<br />
permission to get mental health services.<br />
Can get help for an alcohol or drug problem<br />
without permission from a parent or caregiver,<br />
and can refuse drug and alcohol services even<br />
if the parent requests them.<br />
14-18 years old Can get help for a mental health or an alcohol<br />
or drug problem without permission from a<br />
parent or caregiver.<br />
Parents can also get help for their child who<br />
is 14 to 18 years old, even if the child does<br />
not want help.<br />
All family members should know about their child’s care if possible and<br />
when legally allowed. We work to make sure you and your children get<br />
the help you need.<br />
How can I get help from <strong>Community</strong> <strong>Care</strong>?<br />
Getting Started With Non-Emergency Services<br />
You can call any <strong>Community</strong> <strong>Care</strong> provider for an appointment. Or<br />
call us to help you set up your appointment. You have the right to see<br />
a provider within 7 days of your request. The provider will call us if<br />
he or she can’t see you within 7 days. Call us if you do not have an<br />
appointment with a provider within 7 days.<br />
Customer Services 1-800-553-7499