Trust Board papers November 2012 - Barking Havering and ...
Trust Board papers November 2012 - Barking Havering and ...
Trust Board papers November 2012 - Barking Havering and ...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
CQC Update Report<br />
<strong>2012</strong><br />
assessed at some point in<br />
the future<br />
STAFFING 67. Ensure that its<br />
whistleblowing systems <strong>and</strong><br />
processes allow staff a route to<br />
raise concerns early so that<br />
quick action can be taken <strong>and</strong><br />
staff feel empowered to raise<br />
concerns.<br />
The <strong>Trust</strong>’s whistleblowing policy<br />
has been revised <strong>and</strong><br />
communicated to staff through<br />
Team Brief, the Link <strong>and</strong> the<br />
intranet. Staff feedback on the<br />
effectiveness of the policy is now<br />
part of the staff engagement<br />
strategy <strong>and</strong> new starters will be<br />
audited after six months to see if<br />
they are aware of it. Delivery of<br />
this recommendation is contingent<br />
on cultural change embedding<br />
itself across the <strong>Trust</strong> (although it<br />
should be noted that CQC has<br />
usually found staff open <strong>and</strong><br />
willing to talk frankly about<br />
challenges during inspections,<br />
whether in confidence or openly).<br />
We are now launching a further communications exercise to raise<br />
the profile of the new policy <strong>and</strong> offer training to staff. In<br />
October <strong>2012</strong> this will include a payslip message <strong>and</strong> wide<br />
circulation of the attached letter signed by the Chief Executive<br />
<strong>and</strong> Staff side lead.<br />
Training sessions have now also been arranged on both sites <strong>and</strong><br />
will initially run from the end of October to beginning of<br />
December <strong>2012</strong> when they will be reviewed<br />
Claire O’Toole<br />
MET<br />
BUSINESS<br />
AS USUAL<br />
Page 22 of 22