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Trust Board papers November 2012 - Barking Havering and ...

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CQC Update Report<br />

<strong>2012</strong><br />

assessed at some point in<br />

the future<br />

STAFFING 67. Ensure that its<br />

whistleblowing systems <strong>and</strong><br />

processes allow staff a route to<br />

raise concerns early so that<br />

quick action can be taken <strong>and</strong><br />

staff feel empowered to raise<br />

concerns.<br />

The <strong>Trust</strong>’s whistleblowing policy<br />

has been revised <strong>and</strong><br />

communicated to staff through<br />

Team Brief, the Link <strong>and</strong> the<br />

intranet. Staff feedback on the<br />

effectiveness of the policy is now<br />

part of the staff engagement<br />

strategy <strong>and</strong> new starters will be<br />

audited after six months to see if<br />

they are aware of it. Delivery of<br />

this recommendation is contingent<br />

on cultural change embedding<br />

itself across the <strong>Trust</strong> (although it<br />

should be noted that CQC has<br />

usually found staff open <strong>and</strong><br />

willing to talk frankly about<br />

challenges during inspections,<br />

whether in confidence or openly).<br />

We are now launching a further communications exercise to raise<br />

the profile of the new policy <strong>and</strong> offer training to staff. In<br />

October <strong>2012</strong> this will include a payslip message <strong>and</strong> wide<br />

circulation of the attached letter signed by the Chief Executive<br />

<strong>and</strong> Staff side lead.<br />

Training sessions have now also been arranged on both sites <strong>and</strong><br />

will initially run from the end of October to beginning of<br />

December <strong>2012</strong> when they will be reviewed<br />

Claire O’Toole<br />

MET<br />

BUSINESS<br />

AS USUAL<br />

Page 22 of 22

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