Trust Board papers November 2012 - Barking Havering and ...
Trust Board papers November 2012 - Barking Havering and ...
Trust Board papers November 2012 - Barking Havering and ...
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CQC Update Report<br />
<strong>2012</strong><br />
autumn.<br />
RECORDS<br />
81. Develop integrated patient<br />
administration <strong>and</strong> information<br />
systems to ensure that, where<br />
ever a patient is being treated<br />
within the trust, their full<br />
healthcare history can be<br />
accessed by all staff.<br />
A procurement process is<br />
underway to introduce an<br />
effective system to enable access<br />
to patient histories. Funding<br />
challenges have slowed<br />
introducing of a full electronic<br />
patient record.<br />
A new PAS is being commissioned in 2013 for implementation<br />
which will improve the availability of Patient records <strong>and</strong> reduce<br />
the incidence of Temporary folders.<br />
It is anticipated that patients will be migrated onto one hospital<br />
number covered by barcode scanning options as part of the rollout<br />
<strong>and</strong> implementation.<br />
Paul Richards<br />
RESPECT &<br />
INVOLVEMENT<br />
27. Make sure that proactive<br />
<strong>and</strong> m<strong>and</strong>atory training <strong>and</strong><br />
education regarding dignity,<br />
respect <strong>and</strong> tolerance is<br />
delivered to all staff.<br />
Dignity <strong>and</strong> respect benchmarking<br />
has been done; compliance<br />
reports on non‐attendance are<br />
being reviewed <strong>and</strong> a m<strong>and</strong>atory<br />
training programme is being<br />
developed. A leaflet for new staff<br />
about the <strong>Trust</strong>’s expectations of<br />
behaviour has been drafted <strong>and</strong> is<br />
due to be reviewed with the staff<br />
engagement group before roll out.<br />
The BHRUT Code is being reviewed<br />
<strong>and</strong> will be issued to all new<br />
starters with contract. Quality of<br />
Care audits of dignity <strong>and</strong> respect<br />
have been carried out in<br />
December <strong>and</strong> March so far <strong>and</strong><br />
will continue in order to audit<br />
feedback from the real time<br />
patient survey.<br />
Bank managers to ensure that<br />
competence of all temporary<br />
clinical staff in this respect is<br />
monitored; if concerns are raised<br />
about temporary staff they should<br />
either not be booked again or only<br />
done so with documented<br />
supervision.<br />
M<strong>and</strong>atory training development, reports on non‐attendance,<br />
leaflet re Behaviour <strong>and</strong> expectations; reviewed BHRUT Code;<br />
Survey Feedback, Update from Gill Perry re Bank competency<br />
framework monitoring.<br />
Gill Perry<br />
Claire O’Toole<br />
Alison Crombie<br />
MET<br />
BUSINESS<br />
AS USUAL<br />
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