SYLVANIA Emergency Lighting - Osram Sylvania

www.sylvania.com/SENTRYLIGHT
SYLVANIA Emergency Lighting
FAQs
1. Can the SentryLight Emergency Light be recessed in
the wall or ceiling?
Yes. The fully recessed feature can provide for a more
aesthetically appealing interior space, while also reducing
fixture replacement costs, due to vandalism.
2. Can the SentryLight Emergency Light be installed
lower on the wall, to provide safer egress in smoke
from a fire?
Yes. The SentryLight Emergency Light is UL listed and
ADA compliant for lower install heights.
3. Can the SentryLight Emergency Light also be surface
mounted, if necessary?
Yes. Our accessory, SM (surface mount back box) can be
utilized for surface mount applications, such as masonry
walls, where the SentryLight Emergency Light cannot be
fully recessed in the wall.
4. Can the SentryLight Emergency Light be customized
with paint or wallpaper?
Yes. For an even more concealed look, the front cover
plate can be painted or wallpapered. Please be sure to
follow the important instructions found in your installation
guide, to ensure safe and proper operation after painting
or wallpapering.
5. How bright is the SentryLight Emergency Light
during a power failure?
The precision 360 degree lens design and high output,
offers a bright, even spread of light over the desired
area and won’t experience dark spots, typically found
with “bug eye” type emergency lights that have a
directed spotlight effect, that can leave dark areas
between fixtures.

www.sylvania.com/SENTRYLIGHT
6. How long does the SentryLight ® Emergency Light
take to light once power is off?
Once power is disconnected or disrupted our Emergency
Light with battery backup will illuminate immediately.
7. How do I test the unit after it is installed or during
maintenance inspection.
To test existing unit when properly installed in the wall or
ceiling, depress and hold green LED/AC test switch on
front cover plate. Lamp housing will automatically extend
outward and lamps will illuminate. After test, release
green LED/AC switch to return housing to original position.
Testing schedule of emergency lighting should follow
national and local code requirements.
8. What if the SentryLight Emergency Light is not
operating properly?
Check the power first. If power is on and the green
LED/AC switch is illuminated, check the battery with a
voltmeter. If the battery is not showing a reading close to
the proper voltage (12 volt or 6 volt DC ) then the battery
should be replaced. Batteries subjected to extreme temperatures,
conditions, or exceeding the pro-rated 3 year
warranty sometimes do not work properly. Contact your
local representative for a replacement battery.
United States
OSRAM SYLVANIA
100 Endicott Street
Danvers, MA 01923
Trade
Phone: 1-800-255-5042
Fax: 1-800-255-5043
National Accounts
Phone: 1-800-562-4671
Fax: 1-800-562-4674
OEM/Special Markets
Phone: 1-800-762-7191
Fax: 1-800-762-7192
Display/Optic
Phone: 1-888-677-2627
Fax: 1-800-762-7192
SYLVANIA Lighting Services
Phone: 1-800-323-0572
Fax: 1-800-537-0784
Canada
OSRAM SYLVANIA LTD.
2001 Drew Road
Mississauga, ON L5S 1S4
Trade
Phone: 1-800-263-2852
Fax: 1-800-667-6772
OEM/Special Markets/Display/Optic
Phone: 1-800-265-2852
Fax: 1-800-667-6772
SYLVANIA Lighting Services
Phone: 1-800-663-4268
Fax: 1-866-239-1278
Mexico
OSRAM MEXICO
Headquarters
Tultitlan/Edo de Mexico
011-52-55-58-99-18-50
9. What is our SentryLight Emergency Light warranty?
3 year, defects in materials and workmanship warranty
on all SentryLight Emergency Lights.
10. Do batteries have the charge to illuminate
immediately after installation or do they
require charge time?
Although most batteries hold a minimal charge and will
work immediately, they require a charge time of 12 hours
to ensure the required 90-minute emergency operation.
11. What should the user do if the battery is not
functioning correctly?
Make sure all electrical connections are properly made.
If the battery is still not functioning correctly, contact
your local representative for a replacement battery.
SentryLight batteries are pro-rated for 3 years under
our warranty.
12. Do SentryLight Emergency Lights have an
automatic test feature?
No. They are equipped with a green LED “Push to
Test Switch” on the front coverplate to simplify testing.
SentryLight recommends periodic testing for three
minutes, every thirty days to comply with fire codes.
13. What emergency lighting standards does the
SentryLight Emergency Light meet?
UL924, NFPA 101, NEC, OSHA, NOM, ADA-Compliant
and NYC
14. What is UL924 (Underwriters Laboratories Inc.)
listed?
UL is an independent, not-for-profit product safety testing
and certification organization. UL sets standards by
which manufacturer‘s must comply to mark as UL listed.
UL924 is their certification mark for Emergency Lighting.
15. What is c-UL-us?
c-UL-us is a mark used by UL, when they have tested
product in the United States to Canadian safety requirements.
Those exit and emergency products labeled as
c-UL-us have been tested to C860.
© 2011 OSRAM SYLVANIA 7/11
www.sylvania.com
SYLVANIA is a registered trademark of OSRAM SYLVANIA Inc.
SEE THE WORLD IN A NEW LIGHT is a registered trademark of OSRAM SYLVANIA Inc.
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