Annual Report 2011 - Watercare

More documents

Recommendations

Info

Watercare Services Limited 2011 ANNUAL REPORT sustainability impacts of company activities KEY Impact on key areas: Social Economic Environmental Initiative Sustainability impacts Outcome to date Outlook 2011/12 Puketutu Island rehabilitation: rehabilitate a former quarry with treated biosolids over a 35-year period A long-term, cost-effective solution for treated biosolids that minimises truck movements through urban areas and results in a new regional park 66 Consents and appeals finalised 66 Works ready to commence 66 Application of biosolids to begin in 2013 66 Initial works to commence 66 Trust being established and parkland opened for public use Central interceptor: construct a central wastewater and wetweather interceptor from central Auckland to the Mangere Wastewater Treatment Plant The project will provide for population growth, mitigate risks of pipe failure and reduce wastewater and stormwater overflows in central Auckland 66 Concept design completed 66 Consultation and preparation of consent application continuing 66 Complete resource consent documentation for submission by mid-2012 66 Approval required to proceed Hunua No.4 trunk watermain project: installation of approximately 35km of watermain from Manukau to central Auckland The watermain will provide for population growth and it will increase the security of water supply to the Auckland region 66 Redoubt to Campbell roads (25km) consented 66 Some local sections completed to co-ordinate with works by others 66 Obtain consents for remaining sections 66 Continue consultation with affected parties 66 Continue collaborating with road and rail construction programmes Project Hobson: replace the 98-year-old sewer that bisects Hobson Bay with a 3km-long tunnel The tunnel provides storage and further capacity for population growth and reduces wet-weather overflows into the bay. The removal of the sewer has increased recreational opportunities in the bay 66 All works completed 66 Visible sewer removed 66 Reduced wastewater overflows into bay and surrounds 66 Increased recreational opportunities in the bay Christchurch relief effort: restoring water and wastewater services in Christchurch in the month following the February earthquake Watercare engineers, fitters, instrument technicians and laboratory staff were deployed to Christchurch to help restore and test the water supply, and repair the wastewater treatment plant 66 Provision of mobile chlorine dosing rig 66 Production, installation and commissioning of 26 chlorine dosing rigs 66 Bromley Wastewater Treatment Plant repair work 66 Laboratory testing Reliability-Centred Maintenance (RCM) programme: a programme to identify when to repair or replace assets The programme provides a balance between environmental and service risk by identifying optimum frequency for maintenance of assets and determining when assets can continue to be used until they need replacing 66 Completed the implementation of RCM to wholesale parts of the business 66 Update RCM model as required 66 Use RCM model to assist other maintenance projects Western dams upgrade: the provision of compensation and free discharge valves The upgrades will improve the quality of the water and aquatic life in the streams below the dams, and increase Watercare’s ability to control lake levels 66 Work completed on the dams in the Waitakere Ranges Pond 2 rehabilitation: rehabilitate a former oxidation pond at Mangere Wastewater Treatment Plant with treated biosolids The site will be used as an ecological reserve. The rehabilitation is a leastcost solution and its proximity to the treatment plant minimises truck movements in urban areas 66 Rehabilitation progressing 66 Submitted landscaping plans for approval 66 Continue rehabilitation 66 Obtain approval for landscaping plans from Auckland Council Master planning: planning to ensure facilities and infrastructure can meet the needs of the growing region Master plans provide a comprehensive review of facilities to ensure future capacity and regulatory requirements can be met in a cost-effective manner 66 Huia Water Treatment Plant master plan complete 66 Mangere Wastewater Treatment Plant master plan substantially complete 66 Water and wastewater network master plans are being prepared 66 Prepare plans for the other major water treatment plants 66 Complete plan for Mangere Wastewater Treatment Plant 66 Complete plans for the water and wastewater networks Sustainability impacts Watercare Harbour Clean-Up Trust Online billing Watercare is principal sponsor of the Trust which works to remove litter from Waitemata Harbour and Tamaki Estuary Development of self service and online functionality to reduce paper use while maintaining and enhancing customer service 66 Trust set up and approved 66 Continue removal of litter from Waitemata Harbour and Tamaki Estuary 66 Establishment of new website and services to streamline customer service 66 Encourage further use by customers of online service 66 Further develop services to meet customer needs PAGE 4 Return to contents Contents page
Watercare Services Limited 2011 ANNUAL REPORT Upper Huia Dam in the Waitakere Ranges supplied 8.7 billion litres of water during the financial year. Initiative Sustainability impacts Outcome to date Outlook 2011/12 Energy Focus: increasing internal power generation facilities and minimising energy consumption and costs Biogas and hydro power generation facilities met 32 per cent of Watercare’s total energy needs in 2011. Biogas engines also provide low-grade waste heat to sustain the anaerobic digesters which neutralise the solid waste products and produce biogas in the process 66 Submitted second annual carbon abatement report to the Ministry for the Environment to obtain carbon credits 66 Optimised biogas engine operating routines 66 Investigated benefits of increased use of off-peak energy tariffs 66 Began preparing to participate in instantaneous reserves market and upper North Island voltage support initiatives 66 Assess benefits of biogas storage in reduced flaring, improved engine operation and maximised generation at peak demand periods 66 Achieve energy and cost-saving benefits with major energy users 66 Participate in markets to relieve system stress on the national grid during Transpower’s planned reinforcement measures Water demand management: co-ordinate regional management Water demand management promoting efficient and wise use of water is a key to promoting the sustainable use of the region’s water resources 66 Regional Water Demand Management Plan finalised and delivered to Auckland Council 66 Adopted target of 15% reduction in water demand by 2025 66 Continue existing programmes 66 Consider further cost-beneficial options, e.g. water use in new buildings 66 Develop and implement plan with Auckland Council and other stakeholders Graduate engineering programme: to support gaining of chartered status and raise company profile as employer The programme enables engineering graduates to gain widespread experience and exposure during their early career years with Watercare 66 Continued support of graduate engineering group activities 66 IPENZ mentoring group established and running within the company 66 Continued professional-development workshops recognised by IPENZ 66 Continue to encourage graduates to become chartered engineers and to participate in IPENZ Project Improve: staff generate ideas through the Continuous Improvement scheme The scheme is delivering improvements to business practices through the generation of efficiency, effectiveness, and health and safety ideas 66 Regular presentations to senior management on all aspects of business performance 66 Continue to encourage and implement ideas from staff Engaging with the community Watercare is engaging in open communication with stakeholders using a variety of methods 66 Increased the number of schools participating in Adopt A Stream 66 Significantly increased passenger numbers on the Rain Forest Express 66 Since integration: 1) Held open board meetings 2) Improved Watercare website to better meet customer needs 3) Established new interfaces for customer service 66 Continue education programme 66 Continue the Rain Forest Express service 66 Undertake customer service survey 66 Together with Auckland Council, consult with customers regarding the wastewater tariff 66 Consult regularly with local boards Midge control: at the Mangere and Rosedale wastewater treatment plants Watercare is minimising the impact of midges on the local community by reducing midge populations and habitats 66 Conducted regular field surveys of midge species and numbers 66 Proactively controlled midge breeding grounds 66 Continue midge control programmes Odour control: at the wastewater treatment plants, especially metropolitan plants and the wastewater networks Watercare is minimising the impact of odour on local communities 66 Enclosed odorous processes 66 Operated biofilter odour beds 66 Held regular meetings with odour auditors and local communities 66 Continue to undertake odour monitoring programmes 66 Continue to respond to odour complaints Tree planting: throughout Auckland Watercare Coastal Walkway: 13km public walking track Watercare is supporting communityled tree-planting initiatives The public track links important public reserves to the north (Ambury Farm Park) and south (Otuataua Stonefields) 66 Continued riparian planting with the Waikato RiverCare Trust 66 Continued riparian planting on public and private property in the Waitakere and Hunua ranges 66 Continued support of Trees for Survival’s native tree-planting programmes for local schools 66 Further restoration work undertaken at Oruarangi Creek mouth 66 Further land purchased to enhance open space and the coastal area 66 Manage a riparian planting project for the Waikato RiverCare Trust 66 Continue riparian planting in the Waitakere and Hunua ranges 66 Continue support of Trees for Survival 66 Ongoing maintenance of the area 66 Coastal walkways to be integrated into new Puketutu Island parkland Sustainability impacts These tables provide an overview of the sustainability impacts of the company’s major initiatives. Capital projects are listed in detail in Watercare’s Asset Management Plan, available on its website: www.watercare.co.nz. PAGE 5 Return to Contents contents page
Page 1 and 2: Annual Report 2011 ANNUAL REPORT 20
Page 3 and 4: Watercare Services Limited 2011 ANN
Page 5: Watercare Services Limited 2011 ANN
Page 57 and 58:
Watercare Services Limited 2011 ANN
Page 59 and 60:
Page 61 and 62:
financial report 2011 Fletcher Cons
Page 63 and 64:
Page 65 and 66:
Page 67 and 68:
Page 69 and 70:
Page 71 and 72:
Page 73 and 74:
Page 75 and 76:
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
Page 83 and 84:
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
Page 105 and 106:
Page 107 and 108:
Page 109 and 110:
Page 111 and 112:
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
show all

Annual Report 2011 - Watercare

Create successful ePaper yourself

Delete template?

Save as template?