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Annual Report 2011 - Watercare

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<strong>Watercare</strong> Services Limited<br />

<strong>2011</strong> ANNUAL REPORT<br />

6F. Percentage performance:<br />

habitat improvement.<br />

<strong>2011</strong><br />

Rural: Trees<br />

For Survival<br />

sponsorship<br />

Freshwater:<br />

downstream<br />

water quality<br />

monitoring –<br />

southern dams<br />

Freshwater:<br />

residual flows<br />

maintained –<br />

southern dams<br />

Freshwater:<br />

downstream<br />

water quality<br />

monitoring –<br />

western dams<br />

Increase in<br />

marine diversity<br />

Coastal: projects<br />

complete<br />

Freshwater:<br />

riparian planting<br />

programme –<br />

southern dams<br />

Urban:<br />

restoration<br />

projects planned<br />

(Meola Creek)<br />

Freshwater:<br />

residual flows<br />

implemented –<br />

western dams<br />

Urban:<br />

restoration<br />

projects<br />

Puketutu Island<br />

90%<br />

2007 2008 2009 2010<br />

75 80 85 90<br />

% % % %<br />

<strong>Watercare</strong> added an additional 5.7ha of bird roosts at the Mangere Wastewater Treatment Plant this year. The plant staff work closely with the Ambury Regional Park<br />

rangers to control pests at the bird roosts, which are home to up to 30 species of birds, including the endangered New Zealand dotterel. <strong>Watercare</strong> has continued to support<br />

the Trees for Survival programme, which helps the Ararimu, Ardmore and Hunua schools to plant trees to help prevent erosion, provide habitats for native birds, improve water<br />

quality and remove carbon from the atmosphere. Future initiatives include habitat restoration on Puketutu Island, adjacent to the Mangere Wastewater Treatment Plant.<br />

6G. Performance: midge complaints at wastewater treatment plants.<br />

Number of midge complaints<br />

45 40 35 30 25 20 15 10 5 0<br />

<strong>Watercare</strong> operates a year-round monitoring and management programme that focuses on controlling midge breeding grounds around its wastewater<br />

treatment plants and on reducing midge breeding grounds in the community, largely through public awareness initiatives. Effective response continues<br />

to be required particularly when warm, wet weather creates conditions in which midges thrive. While the Mangere plant continued to achieve low levels<br />

of midge complaints, results at other plants were significant.<br />

Target<br />

<strong>2011</strong><br />

70% 7/10<br />

2007 2008 2009 2010<br />

70 95 100 100<br />

% % % %<br />

6H. Performance: odour complaints at wastewater treatment plants.<br />

Number of verified odour complaints<br />

90 80 70 60 50 40 30 20 10 0<br />

<strong>2011</strong><br />

90% 7/10<br />

Target 2007 2008 2009 2010<br />

95 75 60 85<br />

Odour control measures continue to be an important focus at the wastewater treatment plants and include the use of covers and odour filter beds % % % %<br />

as well as stationary and mobile deodoriser spraying units. <strong>Watercare</strong> undertakes periodic plant boundary odour surveys that involve an independent<br />

‘odour scout’ to investigate and report any odour detection. For 2010/11, there were three verified odour complaints at Mangere and seven<br />

at non-metropolitan plants. All complaints were responded to in a timely manner and a 90% performance against the target was achieved.<br />

6I. Percentage performance:<br />

compliance of trade waste customers.<br />

10 20 30 40 50 60 70 80 90 100<br />

<strong>2011</strong><br />

99% 7/10<br />

<strong>Watercare</strong> aims to work with its customers to ensure a 100% compliance level with trade waste by-laws. Since 1 November 2010, the number<br />

of trade waste customers has increased from 580 to 1,740. Despite the increase, there was a 99% level of compliance, an improvement on previous<br />

years’ results.<br />

Target<br />

2007 2008 2009 2010<br />

95 95 96 97<br />

% % % %<br />

<strong>2011</strong><br />

Overall percentage score: Sustainable environment<br />

Contact: rjaduram@water.co.nz 85%<br />

Weblinks<br />

Internal energy usage Fig. 41<br />

Recycling of general waste Fig. 42<br />

Biosolids metal levels Fig. 43<br />

Solids disposal Fig. 44<br />

Weight of hazardous substances in waste Fig. 45<br />

Sustainable environment<br />

PAGE 47<br />

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