Annual Report 2011 - Watercare

Watercare Services Limited
2011 ANNUAL REPORT
Watercare
at work
First-aid training proves vital
Reticulation Servicemen Mac Taukiri and Robert Potter put
their first-aid training to good use when they came to the
assistance of an assault victim in Onehunga in May 2011.
Mac and Robert were carrying out a trial watermain shutdown
in the early hours of the morning when they heard angry voices
and saw three figures behind their vehicles. Thinking the
vehicles were being broken into, the pair approached the group,
two of whom fled the scene.
Once behind the vehicles they discovered that the third figure,
a man in his 20s, was lying in the gutter.
Mac says he was unconscious: “Our first thought was to
get him out of the water and try to make him warm.”
Thankfully for the victim, the pair put their first-aid training into
action and were soon assisted by an off-duty ambulance officer
who lives across the street and had witnessed the assault.
“It was raining really hard and he was lying in water; so, after
the ambulance officer had wrapped his head, we covered him
in coats and jackets and waited for the police and an ambulance
to show up,” says Robert.
It was all in a night’s work for Mac and Robert who, after seeing
the man safely off to hospital, returned to work recharging the
pipe and completing valve changes as part of the successful trial.
Chief Operating Officer Raveen Jaduram says this is an example
of the company’s focus on community well-being.
“Our whole business is structured to ensure the well-being
of Aucklanders – generally through the provision high-quality
water and wastewater services,” says Raveen. “But it also
permeates into our daily activities – so when two servicemen
are on the job and they see a person in need, they are willing
to help that person. We celebrate such efforts at Watercare.”
“Our first thought was to get him out
of the water and try to make him warm.”
Health, safety and well-being
Reticulation Servicemen Robert Potter (left) and Mac Taukiri.
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