Annual Report 2011 - Watercare

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Watercare Services Limited 2011 ANNUAL REPORT PAGE 34 Laboratory Technician Ling Ling Li (left) and Senior Laboratory Technician Robyn Abernethy prepare samples for trace metals analysis in the laboratory’s clean room. This restricted environment ensures the samples are safe from contamination – allowing the technicians to achieve extremely accurate results with parts per billion detection limits. Return to Contents contents page

Watercare Services Limited 2011 ANNUAL REPORT Watercare at work First-aid training proves vital Reticulation Servicemen Mac Taukiri and Robert Potter put their first-aid training to good use when they came to the assistance of an assault victim in Onehunga in May 2011. Mac and Robert were carrying out a trial watermain shutdown in the early hours of the morning when they heard angry voices and saw three figures behind their vehicles. Thinking the vehicles were being broken into, the pair approached the group, two of whom fled the scene. Once behind the vehicles they discovered that the third figure, a man in his 20s, was lying in the gutter. Mac says he was unconscious: “Our first thought was to get him out of the water and try to make him warm.” Thankfully for the victim, the pair put their first-aid training into action and were soon assisted by an off-duty ambulance officer who lives across the street and had witnessed the assault. “It was raining really hard and he was lying in water; so, after the ambulance officer had wrapped his head, we covered him in coats and jackets and waited for the police and an ambulance to show up,” says Robert. It was all in a night’s work for Mac and Robert who, after seeing the man safely off to hospital, returned to work recharging the pipe and completing valve changes as part of the successful trial. Chief Operating Officer Raveen Jaduram says this is an example of the company’s focus on community well-being. “Our whole business is structured to ensure the well-being of Aucklanders – generally through the provision high-quality water and wastewater services,” says Raveen. “But it also permeates into our daily activities – so when two servicemen are on the job and they see a person in need, they are willing to help that person. We celebrate such efforts at Watercare.” “Our first thought was to get him out of the water and try to make him warm.” Health, safety and well-being Reticulation Servicemen Robert Potter (left) and Mac Taukiri. PAGE 35 Return to Contents page

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