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Lowe's New Item Setup - LowesLink

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Lowe’s s <strong>New</strong> <strong>Item</strong><br />

<strong>Setup</strong><br />

MA Training Guide


<strong>New</strong> <strong>Item</strong> <strong>Setup</strong> Process<br />

Problem Statement: <strong>New</strong> item set up is delayed because MAs are not<br />

receiving data within the desired timeframe (within 2 days of subscription<br />

initiation).<br />

Reason: Vendors are not submitting published data which delays<br />

merchandising with item setup.<br />

Values:<br />

•Subscribe and get data within 2 hours<br />

•Proof the supplier has completed item setup work<br />

•Being able to upload multi item subscriptions directly into PCM<br />

2


<strong>New</strong> <strong>Item</strong> <strong>Setup</strong> Process<br />

1. Vendor publishes items to be presented by Sales Rep<br />

2. Vendor runs publication report<br />

3. Vendor uploads publication report into enhanced Lowes <strong>New</strong><br />

<strong>Item</strong> Set Up Form and send completed form to MA<br />

4. MA subscribes to GTIN’s, ONLY IF all items in Published<br />

field are marked ‘yes’.. MA sends email to vendor that a<br />

subscription has been created<br />

5. Data should be received by Lowes within 1 to 2 hours<br />

• Vendor should check to see a “Review” messages for status of item,<br />

this would indicate a failure notification in PCM<br />

• If data not received by Lowes, error handling escalation process<br />

initiated


Changes to <strong>Item</strong> <strong>Setup</strong><br />

• Inserted new PCM upload sheet - Page 1 of new<br />

item setup<br />

• A “Published” column has been added to Page 2<br />

description-pricing pricing page and all items must be<br />

marked “Yes”<br />

• A GDSN publication report must be added to<br />

Page 7 before a subscription can take place


SOS or STOCK Upload Template<br />

Page 1 MultiSubscription Template


<strong>New</strong> Published Column<br />

Vendor MUST have the entire “PUBLISHED” column all saying “YES” – Page 1


Publication Report<br />

Publication Report is found on Page 7 in the <strong>Setup</strong> Sheet


Pilot Results<br />

9 Vendors participated 155 items published<br />

0.83 Average days from Subscription to Publication without Henkel<br />

5.23 Average days from Subscription to Publication


Escalation Process<br />

• MA sends an e-mail e<br />

back to vendor/PCM<br />

Coordinator stating all items must be<br />

PUBLISHED before an MA subscribes<br />

• MA escalates to MM/MD


References<br />

THIS IS NOW A MANDATORY STEP IN<br />

THE ITEM SETUP PROCESS. DO NOT<br />

SUBSCRIBE TO ANY GTIN WITHOUT<br />

HAVING A PUBLICATION REPORT.<br />

You can find the <strong>New</strong> <strong>Item</strong> <strong>Setup</strong> Sheet on MARS

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