the municipal secretary desktop reference manual - Southwestern ...

GOVERNMENTAL AGENCIES DIRECTORY
Although networking with peers can often result in obtaining sufficient information, the
premier authorities on government regulations and procedures are found in the various federal, state,
county and regional agency offices. Recognizing that it is often difficult to determine which
particular agency handles the function in question, this section of THE MUNICIPAL SECRETARY=S
DESKTOP REFERENCE MANUAL will help unscramble the puzzle that is sometimes called
Abureaucracy@.
Each portion of this section contains a listing of the most commonly contacted agencies,
listed first with the agency=s name in alphabetical order, followed by an alphabetical list of the
various functions and the agency or agencies that perform them. There may be some agencies listed
that are called frequently, in which case they probably belong in a rolodex or other type of desk top
directory.
There are numerous regional offices for several major state agencies. In those cases, a listing
of the regions/districts with their office numbers follows. In the case of the Pennsylvania
Department of Transportation, a complete telephone directory for the proper district can usually be
obtained from the municipal services regional office. To locate regional offices, you will find maps
that detail the breakdown of the various regions of the Commonwealth=s departments that are
significant to the local government office.
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