the municipal secretary desktop reference manual - Southwestern ...

Level One - Immediate Supervisor
Employees with a grievance will present it to their immediate supervisor either orally or in
writing within seven working days of the date of the occurrence causing the grievance or the
date the employee knew or should have known of the occurrence. The supervisor will attempt to
resolve the grievance and report the response to the employee orally or in writing within seven
working days of the presentation of the grievance.
Level Two - _______________ Manager
If an employee is not satisfied with the supervisor's response, the employee may present
the grievance in writing to the
manager within three working days following the
supervisor's response or the date the supervisor's response was due. The written grievance
will describe the grieved situation, tell why the employee feels it is unfair, unsafe, or incorrect,
and tell what corrective action the employee feels should be taken. The
manager will
attempt to resolve the grievance and respond to the employee in writing within seven working
days of the presentation of the grievance.
Level Three - Board _________________
If an employee is not satisfied with the manager's response, the employee may request,
within three working days following the response or the date the response was due, that the
written grievance be presented to the board of . The employee may also ask to explain
the grievance orally to the board. The employee may also ask that this explanation and the
board's deliberation on it be either at a public meeting or at an executive session not open to the
public. The board will schedule a hearing and/or deliberation on the grievance to be held no
later than the date of the next regular meeting of the board following receipt of the request and
will present a written response to the employee within seven working days following the
hearing.
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