ePolicy Orchestrator 5.0 Installation Guide - McAfee
ePolicy Orchestrator 5.0 Installation Guide - McAfee
ePolicy Orchestrator 5.0 Installation Guide - McAfee
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Troubleshooting and log file reference<br />
Log files for troubleshooting 6<br />
File name Log type Location Description<br />
EPO500‐CommonSetup.log Install %temp%\<strong>McAfee</strong>Logs Contains <strong>ePolicy</strong> <strong>Orchestrator</strong><br />
installer details such as:<br />
• Custom Action logging<br />
• SQL, DTS (Microsoft Data<br />
Transformation Services), and<br />
service‐related calls<br />
• Registering and unregistering DLLs<br />
• Files and folders selected for<br />
deletion at restart<br />
EPO500‐Install‐MSI.log Install %temp%\<strong>McAfee</strong>Logs The primary <strong>ePolicy</strong> <strong>Orchestrator</strong><br />
installation log. Contains installation<br />
details such as installer actions and<br />
installation failures.<br />
<br />
.cmd<br />
Temporary<br />
%temp%\<strong>McAfee</strong>Logs<br />
\ePO500<br />
‐troubleshoot<br />
\OutputFiles<br />
Created by the <strong>ePolicy</strong> <strong>Orchestrator</strong><br />
installer. Contains the command<br />
(sent to Remote‐Client) to check in<br />
extensions.<br />
If the installation succeeds,<br />
these files are deleted.<br />
MFS500‐CommonSetup.log Install %tmp%\<strong>McAfee</strong>Logs Contains MFS installer details.<br />
Server logs<br />
Server log files contain details on server functionality and various administrator services used by<br />
<strong>ePolicy</strong> <strong>Orchestrator</strong>.<br />
File name Log type Location Description<br />
EpoApSvr.log Primary [InstallDir]\DB<br />
\Logs<br />
Application Server log file with details of<br />
repository actions such as:<br />
• Pull tasks<br />
• Checking in deployment packages to the<br />
repository<br />
• Deleting deployment packages from the<br />
repository<br />
This file is not present until after initial service<br />
startup.<br />
Errorlog<br />
.<br />
Apache<br />
[InstallDir]<br />
\Apache2\logs<br />
Contains Apache service details.<br />
This file is not present until after the Apache<br />
service is started for the first time.<br />
Eventparser<br />
.log<br />
Primary<br />
[InstallDir]\DB<br />
\Logs<br />
Contains <strong>ePolicy</strong> <strong>Orchestrator</strong> event parser<br />
services details, such as product event parsing<br />
success or failure.<br />
<strong>McAfee</strong> <strong>ePolicy</strong> <strong>Orchestrator</strong> <strong>5.0</strong>.0 Software <strong>Installation</strong> <strong>Guide</strong> 55
Change language